Hutchinson Toyota of Albany

I purchased our vehicle at your dealership based on my research of your organization and reviews posted at different websites referencing customer service, values and reputation. For this reason, we came research of your organization and reviews posted at different websites referencing customer service, values and reputation. For this reason, we came from Phenix City Al about 80 Miles away to check out a vehicle that you had listed. My spouse and I had an appointment set to see the car this past Tuesday the 26th of August. At this time, we did a test drive and an overall walk around the vehicle. We noticed a scratch on the right rear qtr panel and were told by the sales manager that it would be corrected by the time we picked up the vehicle. Being that the vehicle was dirty and had water stains I did not go over the vehicle on Tuesday. We did the paperwork and set a time for pickup today, the 30th of August. Being the fact that it was raining and the car was wet again I did not see anything. When we got back home and looked the vehicle over, needless to say I was unhappy with my $44615.00 purchase! I called the sales agent and requested the sales manager at which time I was told I would get a call. Nothing yet! I attached the photo's of the new car. I haven't worked at a dealership in many years, but I do remember that they used to do a thorough prep prior to the customer receiving their vehicle. Things were missed! On another note I paid $300 for window tint with bubbles a welcome kit and anti theft VIN etching that I can not find. I also see that I paid double for Door Edge guards and Door cups: the first time in the sticker price the other in the Hutchinson Advantage. I tried calling multiple times asking for a Sales Manager to try and get this corrected with no success! More

I want to give a special shout out to Mrs. Jackie who is a salesperson at Hutchinson Toyota of Albany for her hard work and dedication! She will do whatever it takes to get you riding regardle Jackie who is a salesperson at Hutchinson Toyota of Albany for her hard work and dedication! She will do whatever it takes to get you riding regardless of your situation. Go see her, you will be glad you did!!! More

I recently had the pleasure of working with Ms. Jacquelyn, and I couldn’t be more satisfied with the service I received. From the moment I arrived, Ms. Jackie was welcoming, knowledgeable, and incr Jacquelyn, and I couldn’t be more satisfied with the service I received. From the moment I arrived, Ms. Jackie was welcoming, knowledgeable, and incredibly attentive. More

Jackie Oliver has always treated me and my family with kindness! We have purchased several new vehicles from her and we always get a fair price! I would recommend her to anyone who is in the market for a kindness! We have purchased several new vehicles from her and we always get a fair price! I would recommend her to anyone who is in the market for a vehicle! More

I was very impressed with Mr. Johnny Meriweather and all he did to help make my buying experience as great as it was. Highly recommend him. Johnny Meriweather and all he did to help make my buying experience as great as it was. Highly recommend him. More

Very Impressed with this dealership, Austin Baker was my salesman he went above and beyond the responsibilities and ensured I was getting the best deal possible. I would recommend this dealership to anyone salesman he went above and beyond the responsibilities and ensured I was getting the best deal possible. I would recommend this dealership to anyone searching for a new TOYOTA! More

All I can say is…. LOOK NO FURTHER! I had a great experience and I didn’t feel like I was being given the run around. All of the staff was pleasant upon my arrival, howe LOOK NO FURTHER! I had a great experience and I didn’t feel like I was being given the run around. All of the staff was pleasant upon my arrival, however I MUST give it to Ms Jackie for being able to make things happen for me AND with no money down! She made sure I left happy and she knows what she’s talking about! More

The Best of the Best Ms. Jackie Olivier amazing communication awesome customer service she definitely going to get you to riding and something your going to love she became p Jackie Olivier amazing communication awesome customer service she definitely going to get you to riding and something your going to love she became part of the family from the Molden Family we love you. More

Jackie did an amazing job again yes this is my second new Toyota in 3 weeks , I love how She explained everything made me feel very confident when I drove off I will tell all my friends about her amazing wor Toyota in 3 weeks , I love how She explained everything made me feel very confident when I drove off I will tell all my friends about her amazing work More

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry! More