Hutchinson Toyota of Albany

Service Dropped my car off at 8:30am had an appt. @ 9:00am for a oil change and tire rotation. I told them to go ahead and change out the cabin filter but no Dropped my car off at 8:30am had an appt. @ 9:00am for a oil change and tire rotation. I told them to go ahead and change out the cabin filter but not the air filter. I know they want you (the customer) to change the oil every 10,000 miles but I was told every 5,000 miles and my handbook says 5k miles. My appt has oil change and tire rotation. I get a call at 11:30 saying I needed new wipers cabin and air filter. Told them again I do not want any of these items just oil change, tire rotation and cabin filter. I called them around 1pm to see if my car was ready since it has been there since 8:30 and I was told the car was ready and I asked about the oil change cause the bill was only $55.00 Guess what, no oil change. What is the use I having an appt and telling the service writer what needs to be done and they don't listen This is the third time they have done this. I have been a customer of Toyota of Albany for over 18 years and I am thinking about changing. I even asked them why does the service light comes on every 5k miles and they told me it a warning signal for the wiper blades. Never heard of that one before. Ended jup getting my car at 2pm, More

Best Customer Service Sales Manager Lee Graham and Salesman Grady "Dusty" Driskell made this experience so delightful. Both men treated us like family and gave us a fair pr Sales Manager Lee Graham and Salesman Grady "Dusty" Driskell made this experience so delightful. Both men treated us like family and gave us a fair price for our trade-in and our new vehicle. You could tell they truly appreciated our business and wanted to make us happy. We felt at home during the entire experience. More

Awwsome Ms.Jackie An Mr. Gavin was very helpful. This was my first time trying to purchase a car an they gave me a great experiece i can honestly say i will b Ms.Jackie An Mr. Gavin was very helpful. This was my first time trying to purchase a car an they gave me a great experiece i can honestly say i will be back an will be referring them customers... They have a nice an Friendly staff More

Best Sales Experience Ever Purchased a vehicle with the help of Ms. Jackie. She was very delightful and the consummate professional. Finding a vehicle for my wife can be tough Purchased a vehicle with the help of Ms. Jackie. She was very delightful and the consummate professional. Finding a vehicle for my wife can be tough but she made it easy. I will certainly be a repeat customer! More

Dianna Falcon. My new baby I’m one of those that name their car and I have bought from Toyota ( this particular dealership) so I knew I wouldn’t be disappointed. I met with Grad I’m one of those that name their car and I have bought from Toyota ( this particular dealership) so I knew I wouldn’t be disappointed. I met with Grady aka Dusty helped me find what I was looking for and with trade in of BB my 2007 Camry. He has such wonderful personality and caring spirit. We’d recommend any one to see Dusty for their car sales More

Best car buying experience ever! Gavin helped me through the internet/phone process with the knowledge and patience. Jackie showed me how to use all the technology found in my new va Gavin helped me through the internet/phone process with the knowledge and patience. Jackie showed me how to use all the technology found in my new van with grace and humor (needed to lighten all the techno talk). Fellow Seminole Roger made the actual purchase of the van feel like a breeze. I couldn't ask for a better experience! More

Great Customer service Lee "Oscar" was a wonderful sales person, easy to deal with and made sure to provide me with the vehicle that suited me. The whole management team has Lee "Oscar" was a wonderful sales person, easy to deal with and made sure to provide me with the vehicle that suited me. The whole management team has been awesome. More

Car buying experience I am new to buying a car and was recommended to come here. Someone recommended me to see Jacquelyn Oliver. I was so nervous as this was my first time I am new to buying a car and was recommended to come here. Someone recommended me to see Jacquelyn Oliver. I was so nervous as this was my first time in a dealership but she mad me feel very comfortable. I am weighing my options as to what car I want right now but i will most likely return. More

Great Customer Service Mr. Ralph Henry is the salesman to talk with when buying a vehicle because he has patience and answers all questions with a smile. He always ask "do y Mr. Ralph Henry is the salesman to talk with when buying a vehicle because he has patience and answers all questions with a smile. He always ask "do you have any questions" and "can I explain anything else to you". I highly recommend Ralph to anyone who wants to buy a vehicle. More