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Hyannis Saab

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2 Lifetime Reviews

527 Station Ave, South Yarmouth, Massachusetts 02664 Directions
Sales: (866) 363-9003

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2 Reviews of Hyannis Saab

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November 25, 2010

"I dropped in at this Hyannis-area dealership to..."

- volvobuff

I dropped in at this Hyannis-area dealership to test-drive the new 2010 Saab 9-5 Aero. The old-school salesman I drew didn't seem very knowledgeable about or interested in either me or the vehicle. This GM dealership sells mostly Buick and Cadillac; their Saab franchise is probably an artifact of GM's ownership of Saab for the previous 20 years. After the test drive, I voiced my reservations in regard to the ride quality and lack of certain options, but he didn't seem much interested in finding the answers to my questions. I later learned on my own that the ride quality could be modified through a configuration menu, but he apparently didn't even know about that feature. The dealership had just received a Turbo4 version of this model the day before, and I thought that maybe its different suspension might be more to my liking. However, the salesman said that they not yet received a window sticker or invoice for the car and didn't even have any idea which equipment was on it. I thought that window stickers had by law to be affixed at the port of entry. He promised to call me with the information and set up a test drive. He did neither. Apparently he didn't consider me a serious sales prospect, which was a big mistake on his part. After waiting a week for a call-back, I went to another dealership, drew a much more pleasant, helpful, and better-informed salesman, test-drove both models, made my selection, and placed an order on the spot.

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Recommend Dealer
No
Employees Worked With
Charlies Bucuvalas
July 27, 2010

"I brought my 2004 Saab in to see what a rt front noise..."

- thcapeman

I brought my 2004 Saab in to see what a rt front noise was. I was told I needed sway bar and strut cap. Total $600. I them brought it to my local foreign car independent shop and was told that a flex pipe clamp had broken allowing the pipe to rattle. Every thing else was fine. Total repair. $15. Do not trust Hyannis Saab. They charge for unneeded repairs. They could car less about Saabs.

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Recommend Dealer
No
Employees Worked With
customer rep (woman)
1
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