Hyundai City of Bay Ridge

They made it so easy here! From walking into the showroom being greeted with a smile, to the salesperson answering all my questions and making me feel comfortable, I would abso From walking into the showroom being greeted with a smile, to the salesperson answering all my questions and making me feel comfortable, I would absolutely recommend buying a car from Hyundai City of Bay Ridge. I was given an amazing price and the salesperson helping us took the time to explain everything in detail. They made the entire process feel like a pleasure instead of a chore. More

⭐⭐⭐⭐⭐ I had a genuinely great experience purchasing my Tucson Hybrid N Line. Emree deserves the biggest shout-out — he was incredibly helpful, thorough, and patient throughout the entire process. He took Tucson Hybrid N Line. Emree deserves the biggest shout-out — he was incredibly helpful, thorough, and patient throughout the entire process. He took the time to answer all of my questions, work through the numbers with me, and make sure I was comfortable with the vehicle before moving forward. I really appreciated his honesty, friendliness, and effort. Juan was also very friendly and helpful, and made the experience feel welcoming and easygoing. And Rohan deserves a shout-out as well for being patient and taking the time to work through the financing options with me. Overall, I felt like the team treated me well and genuinely wanted to help me get into the right vehicle. I’m very happy with my Tucson Hybrid N Line and would absolutely recommend the team to anyone looking for a Hyundai! More

It was an incredible experience. They are very respectful, polite, knowledgeable, patience, understanding, and try in every way to make it possible to satisfy your needs. They are very respectful, polite, knowledgeable, patience, understanding, and try in every way to make it possible to satisfy your needs. More

Great service from start to finish. Was helped from the sales staff, management team and finance team throughout the whole process! Loving my 2026 Tucson limited. Was helped from the sales staff, management team and finance team throughout the whole process! Loving my 2026 Tucson limited. More

It was a pleasurable experience leasing a car at this dealership. Our salesperson, Jay O’Rourke is very knowledgeable and experienced. We have leased 5 cars from him throughout the years and he made the dealership. Our salesperson, Jay O’Rourke is very knowledgeable and experienced. We have leased 5 cars from him throughout the years and he made the experience at Hyundai City of Bay Ridge a very non stressful one for us. He was able to get the car with all of the features that we wanted and also, most importantly, in the color we wanted. The finance manager Rohan Khadijah also made this a great experience. Rohan made the process very easy and smooth. Moe “Nephew” Abuzahrieh was extremely helpful with setting up electronics in the car and explaining features of the car to us. The sales manager, Anthony Bosco, checked in with us to make sure we were happy with our entire transaction. We’re very happy with our new Hyundai Tucson Limited! More

my wife and I purchased our new Hyundai Santa Fe hybrid. the sale representative was Yabdayqui Moham, he made us feel very comfortable. It was one of the best experience we had. We highly Hyundai City of Ba the sale representative was Yabdayqui Moham, he made us feel very comfortable. It was one of the best experience we had. We highly Hyundai City of Bay Ridge and Moham. More

Company will not provide me with my registration. I have called multiple times and they are dodging my calls. It is expiring today and they will not get updated registration, and when I mentioned th I have called multiple times and they are dodging my calls. It is expiring today and they will not get updated registration, and when I mentioned that I need the car to get to work, they advised me to just drive the car anyway and they would pay the fines. This was said on their recorded line. I first spoke to them on tuesday when they lied about starting the process, I checked VIN lookup and they hadn't started work. Do not use this dealership More

Hyundai City of Bay Ridge denied warranty coverage claiming the failure was caused by an outside influence. Despite multiple requests, I have not been provided with photographs, technician notes, or d claiming the failure was caused by an outside influence. Despite multiple requests, I have not been provided with photographs, technician notes, or documentation explaining what damage was found or how that conclusion was reached. The repair order simply states "FF13 connector now OK." I am disappointed with the lack of communication and transparency. More

I had a terrible experience with this dealership and would strongly caution any military members against shopping here. I am active duty and attempted to register the vehicle in my home state since I would strongly caution any military members against shopping here. I am active duty and attempted to register the vehicle in my home state since I am stationed here. I confirmed multiple times before purchasing that this would not be an issue. They told me it was fine. They even took a $500 deposit to hold the vehicle. Then I received a call saying they could not process the out of state military registration and that I would have to register in New Jersey, claiming there were no other options. As a result, I ended up paying New Jersey sales tax and registration fees that I should not have had to pay. The vehicle itself is great, but the dealership’s preparation was sloppy. When I opened the cargo area after taking it home, I found garbage left behind from the previous owner. That tells me the vehicle was not thoroughly inspected or cleaned before delivery. It gets worse. My temporary registration was close to expiring and there were still no plates. I called the dealership and was repeatedly told by the finance department that they would call me back within the hour once things were sorted out. This went on for five days with no follow through. I finally asked for the general manager. He transferred me right back to the same finance representative, who then told me the lien code was incorrect and that I needed to contact the bank myself to fix it. There was a clear lack of knowledge, accountability, and communication throughout this process. If you are military and planning an out of state purchase, I strongly recommend looking elsewhere More

This was the worst new car buying experience Ive ever had. Hyundai City of Bay Ridge lured me in under the promise of selling a brand-new vehicle, but what I received was far from that and the paperwork had. Hyundai City of Bay Ridge lured me in under the promise of selling a brand-new vehicle, but what I received was far from that and the paperwork later revealed they had sold it as used while pushing me into financing with double charges (yes, they did not honour the full promised discount).The car was delivered without a proper pre-delivery inspection, and it showed: it had scratches, dents, a broken door handle, a missing tire kit, and no full tank of gas. This is not how a new car should be delivered.When I raised concerns, they didnt own the issue instead, they kept calling me back in with vague reassurances but no real resolution. I also reached out to Hyundai USA, and was disappointed to see the lack of accountability at the brand level as well.This is not how you treat a customer. I trusted this dealership and expected transparency and basic professionalism. Instead, Im left with buyers remorse, a damaged vehicle, and a brand I no longer feel loyal ***** sharing this so others dont fall into the same trap read the fine print, and dont take their new car promise at face value. More