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Hyundai City of Bay Ridge

Brooklyn, NY

2.9
276 Reviews
We are a premier New York Hyundai Dealership located in Bay Ridge Brooklyn, proudly serving Brooklyn, Queens, Staten Island, Nassau County, and The Bronx. No matter where you are, it's worth the trip! From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Our Hyundai City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes. Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense. Lastly at Hyundai City of Bay Ridge, we set a standard of respect amongst our customers, community, and employees. You will not find a better buying experience than you will at Hyundai City of Bay Ridge.
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9013 4th Ave

Brooklyn, NY

11209

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Showing 276 reviews

March 21, 2024

Dealt with Joe Petrillo. Professional, polite, patient, pleasure to work with. Went above and beyond before, during and after deal was made. As a senior citizen, who often ne More

by Lorazo23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Petrillo
Mar 21, 2024 -

Lorazo23 responded

Dealt with Joe Petrillo. Professional, polite, patient, pleasure to work with. Went above and beyond before, during and after deal was made. As a senior citizen, who often needs things repeated, Joe treated me like I was a valued customer

March 12, 2024

I had the pleasure of working with Ray during my recent visit to the Hyundai dealership in Bay Ridge, Brooklyn, and I couldn't be more impressed. Ray's professionalism, knowledge, and dedication to custome More

by Igor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
December 28, 2023

I bought a Hyundai Venue last year, and I will never advise anyone to deal with this dealership. I cancelled the extended warranty the very next week after the purchase. They supposed to refund me for $ More

by Muslim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammed Fardos
July 04, 2023

I went Hyundai City of Bay Ridge to purchase a new car. Only two new cars in the whole place and they didn’t have the one I was looking to buy. Wound up with a nice used car. They were all over me and very More

by Worn Out
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jabari Miller
April 01, 2023

Customer service goes a long way and they lack this! They are great at reeling you in to make the sale but after the papers are signed, they want nothing to do with you. Calls do not get returned and te More

by family
Recommend Dealer
No
Employees Worked With
not listed
March 16, 2023

Be careful of this place, after you buy a car they absolutely do not care about you. They sold me a car with one key and told me that they would order a second. After over two weeks (which is fine, I More

by BK Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not Listed
February 15, 2023

Worst experience. While you are deciding to lease a car, they ask you if you can give your Credit Card and after that, if you say I need more time to think, they refus More

by Rei Sinani
Recommend Dealer
No
Employees Worked With
The manager
December 16, 2022

Emanuel is a friendly and professional guy I ever met. He went above and beyond. He is very patience, he teaches you every single detail of the car and willing to answer any questions you have. More

by Stepheny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Pena
November 19, 2022

Patrick and Emanuel could not have been any more helpful! I would recommend this dealership! It made leasing a new car a breeze! More

by namathfan1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and Emanuel
November 04, 2022

Ray and Emanuel provided excellent customer service, answered all my questions, went over all details and I went home with a new car. I'm very happy and satisfied, thank you. More

by OG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Enmanuel
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