Hyundai City of Bay Ridge

Overall an Amazing Experience I don't even know where to start!! When I first arrived I was met by Sal, the used car salesmen. This guy was made to sell cars!! He's super knowledga I don't even know where to start!! When I first arrived I was met by Sal, the used car salesmen. This guy was made to sell cars!! He's super knowledgable about cars, their parts and technology. I informed Sal that I was there to see Apple (Internet Sales) whom I had spoke with several times before that. Apple is even more delightful when you meet!! Amazing customer service and such a beautiful attitude. Thank You Apple!! She introduced me to Chris and everything went all the way up from there!!! You have no idea the day we had, I spend about 8 hours with Chris to make this deal happen. Chris was upfront and honest about things. He was helpful, patient, and understanding during the whole process. We looked at numbers between the genesis and sonata. I chose to go with the Sonata, with a $0 down lease agreement. Before we dealt with running credit, Chris assured me that he would get me some ball park figures on monthly payments. He kept his word and many salesmen don't do that. My experience was more service oriented than car buying. I really appreciated that. Who could ask for more? It gets better though. There were no more new Sonata cars on the lot at the moment. Chris offered to take me in his personal vehicle to their lot full of new 2016-2017 cars about a 20 minute drive from the dealership. As soon as we reached the parking lot, the rain came down like no other. It stormed for the entire time we was in the parking lot. BTW, the parking lot was an outside parking lot with no shelter. Chris asked me which car did I like and we saw several cars before returning back to his car. I told Chris which car I wanted, with the options it offered and he went to get. Chris went beyond the customer service experience with me and stepped out of his car in pouring rain to get me the specific vehicle that I wanted with the same color and better options. He was actually able to get me a better sonata sport model with partial leather interior, sun roof, and other options for an extra $12 per month. Chris was amazing. Chris, I don't know how to thank you enough brother, I really appreciate you from the bottom of my heart. After returning to the dealership with the car, Chris was able to pair up with Paulino (Manager) to make the deal happen. There were a few bumps in the road but, Chris and Paulino were persistent about getting me to drive home and not taking the train. Chris was an advocate for me and wanted to nothing but the best for me in this deal. I would recommend anyone to stop by and see whats available for you. They will work for you here!!! And of course, Yahaira! Thank you for setting up my car for me, you were delightful and helpful. From the bottom of my heart, thank you all guys!!! See you soon, Edward H. More

Amazing service I had an amazing experience at this dealership. Both the salesman and the finance person were excellent. No one was pushy and they were both straight I had an amazing experience at this dealership. Both the salesman and the finance person were excellent. No one was pushy and they were both straight forward with everything. I love my Tucson sport and can't wait to buy another vehicle with them. More

MY REVIEW I FOUND THAT OVERALL ,EVERYONE WAS VERY HELP ESPECIALLY CHRISTOPHER,THEIR WERE A FEW OTHER ( A COUPLE OF LADIES) WHICH I DON'T RECALL THEIR NAMES AT I FOUND THAT OVERALL ,EVERYONE WAS VERY HELP ESPECIALLY CHRISTOPHER,THEIR WERE A FEW OTHER ( A COUPLE OF LADIES) WHICH I DON'T RECALL THEIR NAMES AT THIS TIME AND ALSO A YOUNG MAN JUST STARTING WAS VERY HELPFUL. MY ONLY REGRET IS ( I SORT OF MENTION IN THE BEGINNING IF MY CREDIT WOULD AFFECT THE PRICE.) THAT MY PAYMENT WAS MORE THAN FIRST WAS OFFER. More

Great place Excellent service and people. Excellent staff is very friendly and knowledgeable. I will highly recommend this dealership. They made my lease easy an Excellent service and people. Excellent staff is very friendly and knowledgeable. I will highly recommend this dealership. They made my lease easy and painless. Again excellent staff. More

friendly very friendly and helpful staff. i would definitely recommend coming here if in the brooklyn area very friendly and helpful staff. i would definitely very friendly and helpful staff. i would definitely recommend coming here if in the brooklyn area very friendly and helpful staff. i would definitely recommend coming here if in the brooklyn area More

Excellent Customer Service at Bay Ridge Hyundai My husband and I were extremely pleased with the excellent customer service that we received at Bay Ridge Hyundai. All employees were friendly and cou My husband and I were extremely pleased with the excellent customer service that we received at Bay Ridge Hyundai. All employees were friendly and courteous. They made our car shopping experience a pleasurable one. Thank You ! More

The best experience Hi, I'm 18 years old and I'm a full-time college student and I work part-time. I was able to setup an appointment and speak to the manager over the ph Hi, I'm 18 years old and I'm a full-time college student and I work part-time. I was able to setup an appointment and speak to the manager over the phone before even coming in. Once I walked into the dealership I was welcomed and approached by the manager of the dealership and a salesman on the sales floor. My experience at the dealership was amazing, especially for this being my first brand new vehicle. I was able to test drive the vehicle and start paperwork and the car was basically mine by the end of the day. I picked it up the next morning because I had to do additional paperwork and I had to go to work. I would highly recommend this dealership to anybody, especially if you are in the market for a brand new reliable vehicle. The people who I worked with at the dealership were: Yadel Morales = Finance Management Jose Paulino = Management Gary Fox - Nelson = Sales Representative The vehicle that I originally went in for was 2017 Hyundai Elantra Limited PVEZ and that's exactly what I ended up walking out with! 10/10. More

Great experience Everyone I dealt with was courteous, friendly and more than helpful. Great staff. I'll be purchasing my wife's next car at this dealership within the Everyone I dealt with was courteous, friendly and more than helpful. Great staff. I'll be purchasing my wife's next car at this dealership within the next 2 months. Would recommend this facility whole heartedly. More

Perfect !!!!!! definitely I recommend this hyundai dealer. Excellent attention of all staff GARY & DIANA very friendly with the best disposition explaining each ques definitely I recommend this hyundai dealer. Excellent attention of all staff GARY & DIANA very friendly with the best disposition explaining each questions or concerns. thank you very much More

MY HUNDAY GREAT CAR I LOVE IT AND PEOPLE ARE GREAT ESPECIAL THE SELL MAN MR SANTIAGO GREAT WORK. THE MANAGER WORK WITH ME INTO WE AGREET IN A FAIR PRICE FOR MY GREAT CAR I LOVE IT AND PEOPLE ARE GREAT ESPECIAL THE SELL MAN MR SANTIAGO GREAT WORK. THE MANAGER WORK WITH ME INTO WE AGREET IN A FAIR PRICE FOR MY BUDGET, THANK YOU. More