Hyundai City of Bay Ridge

HORRIBLE I don’t know how Neil goes to bed satisfied with himself. He is the biggest scam artist I have ever met in my life. When I first leased the car, I was I don’t know how Neil goes to bed satisfied with himself. He is the biggest scam artist I have ever met in my life. When I first leased the car, I was promised all the bells and whistles. The second my money was handed over Neil was nowhere to be found. I have been promised a second set of keys since March which have yet to be mailed to me. It doesn’t help that the manager who oversees him is as equally incompetent. BR Hyundai has absolutely no pride in their company and definitely does not care about customer satisfaction. I will NEVER lease a car from them again. More

Great beginning turned sour! ANEIL MARJAH IS THE WORST!!!! I purchased a new Hyundai in March 2018, at the time of the deal NEIL, the salesmen was very helpful, until after the deal was made. Neil had promise I purchased a new Hyundai in March 2018, at the time of the deal NEIL, the salesmen was very helpful, until after the deal was made. Neil had promised me additional items that would come with the car and it is now almost six months later and I have not received anything. I have made multiple attempts to contact him. He avoids my calls and when I went to the dealership he just gives me empty promises. Very disappointed in his professionalism. More

Stress less experience and satisfyed customer Ahmad and Munir are excellent sales people. Ahmad worked with me to have a stress less experience. I left with the car I wanted and a good deal. I wou Ahmad and Munir are excellent sales people. Ahmad worked with me to have a stress less experience. I left with the car I wanted and a good deal. I would certainly recommend Bay Ridge Hyundai if you want a good experience. More

Beware of Ahmad Hamdan I bought a used car from BR Hyundai yesterday. After I paid for the car, I got home and I realized I had not been given the 2 keys (which were guaran I bought a used car from BR Hyundai yesterday. After I paid for the car, I got home and I realized I had not been given the 2 keys (which were guaranteed on the contract, part of the "certified pre-owned" I paid for). When I called to let them know I would be picking up the keys, the receptionist was rude and made me call back. I was then put on hold for 13 minutes. The selling agent ignored me. When I persisted, I was put on the line with Ahmad Hamdan, who was rude and defiant from the beginning of the call. He basically told me "you don't get the extra keys" and "deal with it" (even though the contract said otherwise) and then became more and more rude, as the conversation went on. I will make it my goal to let everyone know about how horrible my experience was with these con artists. Please do not make the mistake I made - DO NOT set foot in this horrible dealership. More

Julio Perez Julio provided great service. He was very accommodating and kind, and he dealt with our problems in a professional, respectful, efficient, and timely Julio provided great service. He was very accommodating and kind, and he dealt with our problems in a professional, respectful, efficient, and timely manner. I would highly recommend buying a car with Julio. More

Awesome sales rep and customer service! Veronica Sanchez was extremely kind and patient. She wasn’t pushy at all and made you feel comfortable. I would recommend this dealership to anyone lo Veronica Sanchez was extremely kind and patient. She wasn’t pushy at all and made you feel comfortable. I would recommend this dealership to anyone looking to get a new or used vehicle. More

well went to the dealer to look a 2016 ram truck 2 door I look up trucks in cars .com and I found a 2016 ram truck for 29,999 when I got to the dealer to look at the truck hade a sale price on the truck of I look up trucks in cars .com and I found a 2016 ram truck for 29,999 when I got to the dealer to look at the truck hade a sale price on the truck of 28,999 one thousand less so I said fine lets make a deal to buy the truck from Julio Perez sales person he was doing paper work then he comes to me I cant sell you the truck because we made a mistake on the price is now 37 thousand dollars I was so piss off I call them ask them the price over the phone they told me 29,999 was the price so I made an appointment went there today what a wasted of time they would not sell me the truck they wanted 37 thousand for the truck what a bad experience with bay ridged Hyundai I am going to call an attorney and talk to him see if they have the right to do this to a customer when there today may 25 2018 More

A GREAT HELP!!! Chris was a great help in our decision making to get our very first car lease. My husband and I were very happy with him and our brand new car!! Thank Chris was a great help in our decision making to get our very first car lease. My husband and I were very happy with him and our brand new car!! Thank you, Chris! More

Horrible experience They Advertised a used Toyota Camry and called me several times to verify that I was coming in. Upon arrival they attempted to hide the car I was inte They Advertised a used Toyota Camry and called me several times to verify that I was coming in. Upon arrival they attempted to hide the car I was interested in and tried selling me other cars. Once they realized I was only interested in the car advertised, the saleswoman pretended like she didn't know where it was located, I spotted it was parked in the street and pointed it out to her. Long story short, they had no intentions of selling me that car and made it very clear. Wasted a 2 hour drive. Avoid this place, very deceitful sales practice and downright inconsiderate of buyers. More