I recently purchased a new 2018 Tucson Sport. My sales specialist Riley, was professional, friendly, and very patient. He was able to answer all my questions about the Tucson and made the entire process from beginning to end painless. I would definitely recommend the dealership to my friends and family.
Watch the FINANCE DEPARTMENT!!! Don’t allow them to charge one penny extra that you did not agree to even when you pick up your plates. Make the Dealership OWN UP TO THEIR promises and MISTAKES. The customer should never pay for their errors period.
I dealt with Liz Petnicki and Fred Supnick during my experience with Hyundai City. Liz was very helpful and informative via email. She answered all my questions about different versions of the Hyundai Sonata and the prices that went with them. That information helped me make the decision to lease a new Hyundai Sonata. When I arrived at Hyundai City, Fred was great finalizing the information that I agreed to with Liz via email. He took me on a test drive to make sure I liked the car and answered any questions I had. After that, the process was quick and easy.
Tammy in the finance department was a pleasure to work with and our sales rep Corey was fantastic. We got what we wanted the process was very smooth much quicker than other dealerships I have worked with in the past. A great experience!
As mentioned previously, we had an outstanding experience from beginning to end at Hyundai City and we plan to return to lease another vehicle for our younger daughter when she starts to drive. Dan was very responsive during the negotiation stage, Marc was very accommodating and informative when we went to pick up the car and Cassie fully reviewed and educated us about our lease.
Excellent service in all phases and as previously stated I will recommend people to shop at the dealership when in the market to purchase a vehicle This is my 5th vehicle purchased under the hyundai brand in the state of nj I am completely satisfied
Fred and the staff were very courteous and the experience as a whole was terrific. We financed through the dealer and the process was easy and painless. Would definitely recommend to friends and family.