Hyundai Eugene

Buying the rig i wanted couldn't be any easier I started researching mid sized SUVs a couple of months ago, and the Hyudsi Tucson kept getting great reviews for reliability, great package pricing, I started researching mid sized SUVs a couple of months ago, and the Hyudsi Tucson kept getting great reviews for reliability, great package pricing, and other qualities. I rented one to vacation with the week before i bought this one, and was quite pleased with it. I went on line and spected out the Tucson SEC plus, then checked to see who might sell these locally so that i could order it. Low and behold, Sheppard Motors had exactly the one i specked out in their lot, even down to the color i wanted. I contacted them, and the next day, after work, went there to check out out. To make a long story short, in a couple of short hours, the rig was mine. The whole process from beginning to end could not have been easier. Thank you too everyone at Shepard Motors, you all totally ROCK! More

My Fourth New Volvo from Sheppards Purchased a new V90cc from Sheppard Motors. Tom Ross was great to work with from purchase through the delivery. Tom did a great job of explaining al Purchased a new V90cc from Sheppard Motors. Tom Ross was great to work with from purchase through the delivery. Tom did a great job of explaining all the "bells and whistles" of this vehicle. More

Great Buying & Delivery Experience Got exactly the car I wanted, the XC 60 plug-in hybrid. Tom was helpful and friendly, spending time with me as needed when I picked up the car. Deli Got exactly the car I wanted, the XC 60 plug-in hybrid. Tom was helpful and friendly, spending time with me as needed when I picked up the car. Delivery was ahead of schedule! More

Nightmare Worthy Service Experience I took my car in due to the check engine light coming on and the diagnostic codes had pointed me to the O2 sensor. Which I know the dealership would u I took my car in due to the check engine light coming on and the diagnostic codes had pointed me to the O2 sensor. Which I know the dealership would usually be cheaper to fix that at. I was very shocked at what the technician said was actually wrong with my car. I was told that my camshaft gear was failing and that the car was not safe to drive. I was also told that the O2 sensor was broken (as I thought). They gave me a repair quote that also included an 'urgent' need to replace my timing belt, flush every fluid I have, replace the brakes, replace the struts, replace the battery, and replace the radiator hoses. Totaling over $3500. This didn't feel right and so I picked up my car (paid $121 for the inspection) and took it too my regular mechanic. He went through the entire list the Hyundai technician made and was down right appalled. Of that entire list only 3 things even needed to be done at all and only one was urgent. The O2 sensor needed to be replace (as I said at the beginning), my transmission fluid needed to be flushed soon and my timing belt was up to be replaced based on my mileage but it was not urgent. The camshaft gear had no problems, my car was not 'UN-drivable' or 'unsafe' to drive as the service department said. Upon further inspection I noticed that my mileage was not recorded right on the repair estimate. It is over 30,000 miles short of my actual mileage. I highly suspect this is not my car. Yet I paid for an inspection for someone else's car that looks like (from the quote) is ready to fall apart. This is a very troubling oversight from the service department. More

World Class Experience! I had an excellent experience with Hyundai at Sheppard Motors and I am very satisfied with all information I got and all procedures I went through we I had an excellent experience with Hyundai at Sheppard Motors and I am very satisfied with all information I got and all procedures I went through were greatly detailed and Mr Adam C. made my experience with Hyundai excellent and I am very thankful Mr Adam C. is part of your great team at Sheppard Motors. I will definitely let the rest of my family and friends come do business with you in the future. Thank You for everything. God Bless You. More

Great Experience From the point of filling out the application to driving my car off the lot I had an all around pleasant experience.They worked with me and had an off From the point of filling out the application to driving my car off the lot I had an all around pleasant experience.They worked with me and had an offer available before I even test drive the car. Joseph made the process quick simple and easy to understand. I didn’t feel pressured into buying the car in any means. I will be recommending others to Sheppard to buy there next vehicle. More

Love my Hyundai and Sherphard Eugene OR Dealership Kudos to Teresa and Charlie for going above and beyond to help me with my Hyundai purchase. Very professional and good at why they do. I will tell Kudos to Teresa and Charlie for going above and beyond to help me with my Hyundai purchase. Very professional and good at why they do. I will tell all my friends and family. Looking forward to many more purchase from Sherphard!!!! Thank you thank you More

Best car buying experience I've ever had Our sales person was the best ever. She was not at all pushy, extremely interested in helping us, and delivered excellent customer service with a posi Our sales person was the best ever. She was not at all pushy, extremely interested in helping us, and delivered excellent customer service with a positive attitude. Everyone we met was equally great with customer service. I would definitely recommend Sheppard Hyundai! More

Great version of SUV I would buy this car again. Very satisfied with handling, comfort, gas mileage and storage capacity. I would like to see more use of front wheel drive I would buy this car again. Very satisfied with handling, comfort, gas mileage and storage capacity. I would like to see more use of front wheel drive. FWD seemed to be in short supply. More

New Tucson Sport I thought this was a Good experience overall. The sales people were friendly and Informative. They were good listeners and very accommodating. They we I thought this was a Good experience overall. The sales people were friendly and Informative. They were good listeners and very accommodating. They were not too pushy and I did not feel like I was being played or scammed during the negotiations. More