
Hyundai Eugene
Eugene, OR

Filter Reviews By Type
Showing 249 reviews
Great service I was from out of town, once I had found the car they made the buying process easy and answered all my questions before I made the drive down. They I was from out of town, once I had found the car they made the buying process easy and answered all my questions before I made the drive down. They knew I was serious about the car and came straight out with the price of the car which I knew was a good deal. they made it easy More
Amazing experience! I purchased my 2017 Hyundai Elantra the end of July from Sheppard Motors. Two months prior to my purchase I had gone in and test drove the car to mak I purchased my 2017 Hyundai Elantra the end of July from Sheppard Motors. Two months prior to my purchase I had gone in and test drove the car to make sure it was the car for me. The salesman, Charles DeLong, was very knowledgeable about the vehicle and was not a high pressure person. I had decided that I was going to wait until the first of the year to make my purchase and he never pushed me to make a purchase I was not ready for. A few months later, my car developed an issue that pushed up needing a car by about 6 months. I was on my way up to Portland to find a deal when I remembered the amazing salesman at Sheppard. I gave him a call and let him know that he had made such an impression on me a few months back that I felt I owed him a shot at making me a great deal. After many phone calls back and forth that day, he made me a deal I couldn't help but accept. I have to say that this was by far my best car buying experience. Everyone I dealt with there was very kind and professional. I got a great deal on my car and most importantly, I got exactly what I wanted without any pressure of having to purchase "up". On a scale of 1-10, I would give Charles and the rest of the staff at Sheppard a "15"! More
Elrantra purchase I had great experience buying my car. Charlie the salesman was great. Very helpful. He went over everything, answered our questions. He offered his I had great experience buying my car. Charlie the salesman was great. Very helpful. He went over everything, answered our questions. He offered his help if we had any question later on to give him a call and that he would meet with us and show us what we had questions on. More
Customer Service When I arrived at Sheppard Motor, Adam came out and greeted me. Told him I was interested in something like a Santa Fe. Before we got that far, he let When I arrived at Sheppard Motor, Adam came out and greeted me. Told him I was interested in something like a Santa Fe. Before we got that far, he let me test drive another car that I like and thought was cute. But ended up buying the Santa Fe. Thank you for taking time to let me explore, answer question and treating me kindly. It made making up my mind and the experience a lot easier. Thank you Adam Colbert for all your help and support. Both while there and follow up. More
Hyundai Purchase The experience buying a car was a great experience. I felt everyone treated me well at the dealership and the process was quick and efficient. I got a The experience buying a car was a great experience. I felt everyone treated me well at the dealership and the process was quick and efficient. I got a good price on the car and would definitely go back again. More
Worth the drive Sheppard Motors is a fantastic dealership that is worth me driving half-way across the state for! They're friendly, accommodating, not pushy, and ver Sheppard Motors is a fantastic dealership that is worth me driving half-way across the state for! They're friendly, accommodating, not pushy, and very willing to work with you so that your needs are met. Both their service and sales departments are top-notch. More
Review Overall had a good experience at Sheppard Hyundai, very friendly and helpful staff. Took a long time to set up, but I believe it was more difficult t Overall had a good experience at Sheppard Hyundai, very friendly and helpful staff. Took a long time to set up, but I believe it was more difficult to confirm my information as I was moving from far away. More
Love my Tucson and buying experience! Teresa Delong was my sales person,she was very professional and responsive to all my needs prior to even coming in! I had talked to several others in Teresa Delong was my sales person,she was very professional and responsive to all my needs prior to even coming in! I had talked to several others in the Portland area but because of her professionalism,responsiveness and really listening to my needs, I knew this is where I would purchase my next vehicle before I even came in! Sincerely, Darlene Tyler More
Sheppard Hyundai Teresa at Sheppard was very nice and not pushy at all. She listened well to my needs and didn't try over selling from what I needed. Teresa at Sheppard was very nice and not pushy at all. She listened well to my needs and didn't try over selling from what I needed. More
Best new car buying experience ever! We loved this dealership and Tom. When I buy another new car i will be back asking for Tom again! Great experience! No hassle and straight forward buy We loved this dealership and Tom. When I buy another new car i will be back asking for Tom again! Great experience! No hassle and straight forward buying experience. Very fast and efficient More