Hyundai Eugene

Satisfied Upon completion of repair of problem I had a problem. However it was easily fixed to my satisfaction . Have a good day and weekend okay. Upon completion of repair of problem I had a problem. However it was easily fixed to my satisfaction . Have a good day and weekend okay. More

Excellent service I just needed a simple lug nut replacement on the locking nuts on my older Jetta. Fast and friendly service, washed my car and everything! I just needed a simple lug nut replacement on the locking nuts on my older Jetta. Fast and friendly service, washed my car and everything! More

An experience that bears retelling I went to Sheppard Motors for my Santa Fe's 15,000 service and it was an interesting experience to say the least. First of all their recommendation f I went to Sheppard Motors for my Santa Fe's 15,000 service and it was an interesting experience to say the least. First of all their recommendation for cleaning my engine was expensive, adding some $250 to my total, but the explanation made sense. Let's hope that works out in the long run. I had two additional requests when i came in, to fix the slow leak in my back right tire and to reattach a right side body panel that had come loose. The tire repair went through numerous changes, from not being able to fix the leak, to being able to fix the leak, to replacing the tire at the dealers expense. I was somewhat confused about how that all came down but was very satisfied with the result. The body panel was not fixed. That was partly my fault for not catching the error upon getting the car but still it didn't get done. The service manager and the person who handled my appointment were very good. I will come back but will certainly watch the repairs closely and make sure that everything is as expected. More

Excellent experience I've been taking my Volvo's to Sheppard Motors for many years. They always take care of whatever needs to be done. They are very informative about any I've been taking my Volvo's to Sheppard Motors for many years. They always take care of whatever needs to be done. They are very informative about anything that is needing attention without pushing you to do it. The people are friendly and the shuttle service is great! More

Excellent service Luis Reyna in VW Service was outstanding . He throughly explained the issues discovered, and even included photos. He followed through on every re Luis Reyna in VW Service was outstanding . He throughly explained the issues discovered, and even included photos. He followed through on every request I made. He deserves a raise! More

Kona gold Sales person was no nonsense, straightforward, and very knowledgeable to do business with. His numbers to put the transaction were spot on, and yet th Sales person was no nonsense, straightforward, and very knowledgeable to do business with. His numbers to put the transaction were spot on, and yet the business transaction was very personable. More

Purchased New 2020 Palisade The dealership made buying my new Palisade easy and convenient. The salesman was extremely helpful and committed to finding the color and trim vehicl The dealership made buying my new Palisade easy and convenient. The salesman was extremely helpful and committed to finding the color and trim vehicle I wanted. I would definitely recommend Sheppard Hyundai to others and would work with Tom Ross again to buy another new vehicle in the future! More

Very thorough, professional, and also friendly service Devin and Stephen spent a lot of time with us to make sure we got what we wanted and understood the terms. Low-pressure sales. Devin and Stephen spent a lot of time with us to make sure we got what we wanted and understood the terms. Low-pressure sales. More

Oil change They’re very prompt about getting me in and out with a car wash every time. I am very picky about where my car goes and bringing it here I know it’s They’re very prompt about getting me in and out with a car wash every time. I am very picky about where my car goes and bringing it here I know it’s in good hands with trained technicians who know my car and know what their doing. They don’t make things up that you don’t need unless you truly do. The service department people are really nice and friendly. A special thanks to Casey For taking the time to answer my questions. More

Scheduled service Thomas in sales is very professional, knowledgeable and personable,. Exactly what you would want when you go to the car dealer. Nicholas and Service w Thomas in sales is very professional, knowledgeable and personable,. Exactly what you would want when you go to the car dealer. Nicholas and Service was also great. More