Hyundai Eugene

Cowboy Tom Rocks Shopping for a car at a dealership has always been a bad experience until now. Cowboy Tom sets a high bar for making it a enjoyable experience. We w Shopping for a car at a dealership has always been a bad experience until now. Cowboy Tom sets a high bar for making it a enjoyable experience. We went back several times to make sure the Atlas was the car for us, and never felt pressured or rushed to make a decision. Tom Ross was very knowledgeable and easy to work with. More

Good experience Tony was knowledgeable and prompt with responses to inquiries. He was professional and friendly. I felt he worked very hard to make a deal today. Tony was knowledgeable and prompt with responses to inquiries. He was professional and friendly. I felt he worked very hard to make a deal today. More

Very professional very happy with the Sheppard dealership when received notice about recall The dealership made a quick and timely manor they made easy drop off and very happy with the Sheppard dealership when received notice about recall The dealership made a quick and timely manor they made easy drop off and a wash of our sonata thank you to Sheppard motors More

New car purchase Friendly and informed staff. Quality experience all around. We’re pleased with the price, the ease of purchase and the knowledge and professionalism o Friendly and informed staff. Quality experience all around. We’re pleased with the price, the ease of purchase and the knowledge and professionalism of everyone we worked with. More

Fast, friendly, & efficient. Dayna was friendly, quick, & competent at his job. Knowledgeable with answering questions. Todd, the Fri shuttle-man is courteous, safe, time-consciou Dayna was friendly, quick, & competent at his job. Knowledgeable with answering questions. Todd, the Fri shuttle-man is courteous, safe, time-conscious, & a multitask master!🤘🤘 More

Sales experience It was a very pleasant, low pressure sales experience. Something that I have not experienced at other dealerships with other vehicle purchases before It was a very pleasant, low pressure sales experience. Something that I have not experienced at other dealerships with other vehicle purchases before. Thank you. More

Maintenance Had great customer service. After getting a quote my bill was a little higher due to the computer not updating some things that needed to be repla Had great customer service. After getting a quote my bill was a little higher due to the computer not updating some things that needed to be replaced according to the maintenance schedue. I was given a group discount on items and an extra 10% off the bill. I was totally satisfied with this. Jerry was very concerned about making things right. He went above and beyond! More

Fabulous customer care! Assistant Service Manager Luis Reyna and his staff gave me “red carpet” treatment and service. I would not hesitate to service my VW Golf R at this d Assistant Service Manager Luis Reyna and his staff gave me “red carpet” treatment and service. I would not hesitate to service my VW Golf R at this dealership. I live in the San Francisco area and try to service my car here whenever I visit my son in Eugene. Much better chance of getting my needs and my car’s needs met with the minimum amount of pain. Great experience! More

Friendly people, quick service. Great experience at Sheppard VW, always friendly people. Had a basic service done, it was done quickly and correctly. Highly recommend this dealership Great experience at Sheppard VW, always friendly people. Had a basic service done, it was done quickly and correctly. Highly recommend this dealership to anyone. More

GREAT SERVICE! I had the Computer system updated in my Hyundai Sonata, The Dealership was clean and staff are always very friendly and make you feel welcomed as soo I had the Computer system updated in my Hyundai Sonata, The Dealership was clean and staff are always very friendly and make you feel welcomed as soon as you walk in. I waited for my car there after it was done staff took their time to go over in detail what was done to my car and made sure to answer any questions I had. Service Department is GREAT!! More