BLACK MOTORS LLC - Service Center

Excellent experience I've been taking my Volvo's to Sheppard Motors for many years. They always take care of whatever needs to be done. They are very informative about any I've been taking my Volvo's to Sheppard Motors for many years. They always take care of whatever needs to be done. They are very informative about anything that is needing attention without pushing you to do it. The people are friendly and the shuttle service is great! More

Excellent service Luis Reyna in VW Service was outstanding . He throughly explained the issues discovered, and even included photos. He followed through on every re Luis Reyna in VW Service was outstanding . He throughly explained the issues discovered, and even included photos. He followed through on every request I made. He deserves a raise! More

Oil change They’re very prompt about getting me in and out with a car wash every time. I am very picky about where my car goes and bringing it here I know it’s They’re very prompt about getting me in and out with a car wash every time. I am very picky about where my car goes and bringing it here I know it’s in good hands with trained technicians who know my car and know what their doing. They don’t make things up that you don’t need unless you truly do. The service department people are really nice and friendly. A special thanks to Casey For taking the time to answer my questions. More

Scheduled service Thomas in sales is very professional, knowledgeable and personable,. Exactly what you would want when you go to the car dealer. Nicholas and Service w Thomas in sales is very professional, knowledgeable and personable,. Exactly what you would want when you go to the car dealer. Nicholas and Service was also great. More

Regular Maintenance Everyone is great here. Give good advise and have your best interest at heart. Will always bring my vehicles here. Thanks again for all your help! Everyone is great here. Give good advise and have your best interest at heart. Will always bring my vehicles here. Thanks again for all your help! More

Friendly and helpful. Another great experience here at Sheppard Motors. The Staff is super friendly. They were efficient, kind and accommodating, which was all very appre Another great experience here at Sheppard Motors. The Staff is super friendly. They were efficient, kind and accommodating, which was all very appreciated. Makes the trip from the coast worth it. More

My ‘13 Santa Fe Sport Made an appointment by phone to take my SUV in to the dealer for a recall repair. After dropping it off, I was told it would take 2 hrs. In less time Made an appointment by phone to take my SUV in to the dealer for a recall repair. After dropping it off, I was told it would take 2 hrs. In less time than that, they called me to tell me my vehicle was ready. I love it when they under-promise and over-deliver! More

Good friendly service department. We especially appricriated their shuttle service. We bought our fist Volvo from Sheppard Motors a 1974 Volvo 145 and owned six since then. I have alw We especially appricriated their shuttle service. We bought our fist Volvo from Sheppard Motors a 1974 Volvo 145 and owned six since then. I have always done my own service so I have never had one in the shop. We took our car in for an AC problem and found them to be knowledgeable and thorough. More

Arrived upset. Left very happy. Arrived with our 2013 Sonata which was just shutting off while driving with no reason. Second time brought in. While test driving a 2019 Tucson were t Arrived with our 2013 Sonata which was just shutting off while driving with no reason. Second time brought in. While test driving a 2019 Tucson were told the car was gone/dead. Did not expect that results but The Hyundai sales team worked their magic and got us into a new 2019 Tucson with a wonderful warranty and payments lower than what we were paying. Great group to work with. Mark was a great salesman and knows how to read people well. Felt like the whole team really cared and worked the best deal for us. Thank you again. More

Excellent Service! My car was fixed and ready to go quickly. Kept me up to date on the repairs. Check-in and check-out was a breeze. My car was fixed and ready to go quickly. Kept me up to date on the repairs. Check-in and check-out was a breeze. More