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Hyundai Montgomery - Service Center

Montgomery, AL

3.4
203 Reviews
Call Service Center (334) 851-8100

203 Reviews of Hyundai Montgomery - Service Center

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December 02, 2023

It was good We went back and forth on whether the maintenance should have been covered due to previous maintenance done on a recall. I finally relented and paid the bill. More

by david1958
Recommend Dealer
Yes
Employees Worked With
Glynn
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Dec 03, 2023 -

Hyundai Montgomery responded

We appreciate your honest feedback and understand the importance of clear communication regarding maintenance coverage. It's our goal to ensure you feel fully informed and comfortable with any decisions made. We're here to assist with any future needs or questions you might have. Thank you for your patience and for choosing our service.

December 02, 2023

Horrible incompetent service department. Had no clue about Hyundai engine recall problem. Total waste of time going there. More

by alabamatrooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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December 02, 2023

Brought vehicle in @ 8;15am , told me car would be ready around. It was closer to 6:30 pm More

by TGN1220
Recommend Dealer
No
Employees Worked With
Wasn't the service mgr.
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December 02, 2023

Service personnel were courteous and efficient. The sales person on the sales floor showed my wife where the coffee machine was and assisted. More

by brownpeekers
Recommend Dealer
Yes
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Dec 03, 2023 -

Hyundai Montgomery responded

It's great to hear that our service personnel met your expectations with their efficiency and courtesy. Also, we're glad that our sales team was able to make your wife's visit more comfortable by assisting with the coffee machine. Your positive experience is what we strive for, and we're thankful for the opportunity to serve you both. Looking forward to your next visit!

December 02, 2023

Absolutely wonderful! He was very knowledgeable and patient! Herman listened to what I wanted and delivered! He is the best! More

by chelletoney
Recommend Dealer
Yes
Employees Worked With
Herman Hodrick
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Dec 01, 2023 -

Hyundai Montgomery responded

It's fantastic to hear about your wonderful experience! We're so proud of Herman for being knowledgeable, patient, and attentive to your needs. It’s great to know he delivered exactly what you wanted. Thanks for recognizing his efforts, and we're thrilled to have him as part of our team!

December 01, 2023

Done, on time Ease of scheduling, friendly staff, prompt notifications when service was complete Terrific More

by DROLL1944
Recommend Dealer
Yes
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Dec 01, 2023 -

Hyundai Montgomery responded

Thank you for your feedback!

December 01, 2023

Polite, courteous service. Wait for lube & oil change was reasonable. Specific Warranty questions were answered & reviewed. More

by BPGARLAND
Recommend Dealer
Yes
Employees Worked With
Brittany Brasher
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Dec 01, 2023 -

Hyundai Montgomery responded

We're glad to hear that you had a positive experience with us! It's great that the wait time for your lube and oil change was reasonable, and we're happy we could address all your warranty questions thoroughly. We appreciate your feedback and look forward to your next visit!

December 01, 2023

My car has been at the dealership for 3 weeks. Only your assigned service technician can give you any information. Calls go to voicemail and texting your technician results in no response. One cal More

by MCM.SOLOMON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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December 01, 2023

It was great It was a great experience very professional staff and great to work with everything was exactly how I was told More

by SHERYL.MABRY26
Recommend Dealer
Yes
Employees Worked With
Do not remember, but very professional very good experience
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Dec 01, 2023 -

Hyundai Montgomery responded

Thank you for your kind words, Sheryl! We're delighted to hear that our professionalism and transparency made your experience a great one. It's wonderful to know that everything went as expected. We look forward to the opportunity to work with you again!

December 01, 2023

They keep on sending me back And my work did not done I went like 4 times they haven't responded More

by mysamanikanth
Recommend Dealer
No
Employees Worked With
Idr
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