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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
201 Reviews
Call Service Center (334) 851-8100

201 Reviews of Hyundai Montgomery - Service Center

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November 23, 2023

Great experience fast work Will do Great experience fast work and the worker was friendly More

by MONTGOMERY282002
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for your kind review!

November 23, 2023

It took over 3 months to repair it. I had to wait to fix my car. More

by finenam
Recommend Dealer
No
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Nov 24, 2023 -

Hyundai Montgomery responded

Greetings Finenam, We are concerned that you had a negative experience at our Hyundai Montgomery dealership. Your feedback is important to us, and we would like to learn more about your experience so that we can address any issues and improve our services. Please contact our General Manager, Marcus Temple, Phone: 334-851-8100, Email: mtemple@hyundaimontgomery.com to discuss your concerns and improve your future visits.

November 23, 2023

As always, I receive friendly customer service and they take care of my car as always. More

by MEGANHILL30
Recommend Dealer
Yes
Employees Worked With
Paige Flynn
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for your review, Megan. We're delighted to hear about your consistent experiences with friendly customer service and that we've been able to take good care of your car. We look forward to continuing to serve you in the future!

November 23, 2023

Good service. Prompt service with great appointment schedule. Also, good to know that 2 oclock appointment time would not keep me ling. More

by SRUCKER633
Recommend Dealer
Yes
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Nov 23, 2023 -

SRUCKER633 responded

Good service and courteous.

November 21, 2023

horrible . unprofessional . extremely bad customer service . not thorough enough . doesn't follow up nor do they double check and correct mistakes made on THEIR More

by EMELLA0209
Recommend Dealer
No
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November 21, 2023

Had a little wait but was happy with the price The lady was very kind More

by joycemitchell181
Recommend Dealer
Yes
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Nov 21, 2023 -

Hyundai Montgomery responded

Joyce, we're glad to hear that despite a bit of a wait, you were happy with the pricing and found our staff, particularly the lady who assisted you, to be very kind. We appreciate your patience and feedback. Thank you for choosing us, and we're here for any future needs you might have!

November 21, 2023

As I mentioned before they all were very professional, friendly and very well mannered They allow me to be worked in without an appointment and they are all very patient with their customers. That's very, More

by LILLIE_B_98
Recommend Dealer
Yes
Employees Worked With
Mr. Frank and somebody else?
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Nov 21, 2023 -

LILLIE_B_98 responded

Yes this is my review a 5 out of 5 on my review! Keep up the great work!

November 20, 2023

Had appt at 11am did not finish until 12:50 system issues for delay was told by associate. More

by SHANNITAJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 20, 2023 -

Hyundai Montgomery responded

Shannita, we apologize for the longer wait time and any inconvenience caused by the system issues during your appointment. We appreciate your patience and understand that your time is valuable. Please know that we are committed to improving our processes to ensure more timely and efficient service in the future. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience on your next visit.

November 20, 2023

Alright, felt it was too busy. Felt it was crowded and took some time to complete the paper work. More

by CHRISGKIM
Recommend Dealer
Yes
Employees Worked With
Sean Son
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Nov 21, 2023 -

Hyundai Montgomery responded

Thank you for sharing your experience. We apologize if the busy atmosphere and crowded environment made your visit less comfortable and if it led to a delay in completing the paperwork. We strive to provide a positive experience for all our customers, and your feedback is valuable for us to improve our service. We hope to provide you with a smoother and more efficient experience on your next visit. Thank you for your patience and for choosing us.

November 20, 2023

It was known problems. Good Service 100% Its was good Service they was A+ 100% More

by latonyamccaskey
Recommend Dealer
Yes
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Nov 21, 2023 -

Hyundai Montgomery responded

We're thrilled to hear that you received A+ service, Latonya. Your 100% positive feedback is greatly appreciated. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

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