Fred Anderson Hyundai Of Greer

Fantastic car-buying experience! The process was smooth, stress-free, and straightforward from start to finish. The staff was professional, helpful, and made sure all my questions we The process was smooth, stress-free, and straightforward from start to finish. The staff was professional, helpful, and made sure all my questions were answered. I’m very happy with my purchase and would definitely recommend to others. More

Low ball trade in offer and typical car sales tactics that you come to expect from traditional car dealerships. Update: They suddenly want to up their trade in offer but then sell the car out from und that you come to expect from traditional car dealerships. Update: They suddenly want to up their trade in offer but then sell the car out from under me to someone else when I’m 2 hours into a 4 hour trip to go get it. Unbelievable. More

(The one star was for the dealership’s very clean bathroom. Otherwise – NO STARS!) I usually don’t diss businesses, and never write this long, but you should know all of the details here. EVERY bathroom. Otherwise – NO STARS!) I usually don’t diss businesses, and never write this long, but you should know all of the details here. EVERY SINGLE bit was bad service and/or misrepresentation. We called ahead to make an appointment to see a vehicle that the dealership had advertised online. I told the woman I spoke with that we would be coming from North Carolina, so at least an hour away. (It was more like three hours for us, but I didn’t mention that.) She said that she would let us know if the car sold before the appointment, set for the next day. (It turns out that she wasn’t working that day, so I’m not sure what that was about.) We arrived 30 minutes after the appointment was set (although we had responded to the text that we received from the scheduler to let her know that we would be slow in arriving). Despite this, no one at the dealership could find the keys to the vehicle. We could hear everyone searching, asking each other if they knew where the keys were. After about 15 minutes, we gave them our phone number and told them that we were going to have something to eat – please let us know when they found the keys. (Had an excellent lunch at La Santa on Trade Street.) About an hour and half later, we called to see if they had found the keys. No, they had not, so we began to head for home. They called us before we got out of town, so we headed back to the dealership. When we got there, a different employee came to meet us and said “I hear you were working with [let’s say “Sam”], but we can’t find Sam, so I can help you.” Okaaaaay. However since they could not find Sam, who now presumably had the key, we could look at the outside and underneath the car but not in it. After about ten more minutes of waiting Sam did reappear. Things went downhill from there. My theory is that the reason you buy a used car from a dealership is to have some quality control. That was SO NOT THE CASE here. Although the salesperson said that the car had been checked by the mechanic – it had been traded in three days earlier – no one could open the hood until they drove it back to the shop, because the cable was broken! (The mechanic had to reach in from underneath.) When they were finally able to get it open it was evident it had not been opened in a significant amount of time. You could see the hood had not been opened by the previously undisturbed spider webs. This contradicts the salesman saying the vehicle had been inspected by the mechanics. The exhaust tail pipe was held onto the body of the vehicle only by the rubber vibration damper. It was not connected to the muffler. You could spin the last four feet of the exhaust pipe and watch it swing back and forth banging into the undercarriage of the car. Again, the salesman said this vehicle had been inspected. The brake pedal sank all the way to the floor and had to be pumped to get enough pressure to work the brakes. (Someone had driven the vehicle twice in order to bring it out to show us, so they definitely knew this.) The brake fluid reservoir was almost completely empty, and the fluid looked terrible. The check engine light was on. The car was very dirty, both inside and out, and had lots of leaves and other trash in the engine compartment and around all the door seals and front window. The interior was so dirty and grimy your hands came away soiled from anything you touched. The dealership did offer to sell the vehicle to us for 25% less than the advertised price, but there were too many warning signs, not to mention that the car would have been dangerous to drive home. Finally, way down in the fine print of the advertisement, it says that the price does not taxes, license, registration – all fair – but also a $499 “administration” fee, and that the price is only available if you finance the car through them. (We had other plans, if we had bought it.) More