I initially called in via cargurus and was inbounded by sales rep by the name of "Chuck". I was straight forward with Chuck and told him I was a buyer and would come in later this evening from Cuyahoga Falls, OH. However, I had some requests... Those were to have Chuck walk around the car and to please be sure that this Maserati didn't have any major damage because I did not want to have to travel all the way across town to be disappointed. Chuck sent me one image of a minor blemish on the front bumper and that was it. In that same photo I noticed one of the wheels had curb rash so after Chuck told me that was the only blemish on the vehicle I asked about the damaged wheels... He replied via text by saying he wasn't sure he would have to check. hours later I called and asked him if he had a chance to check he replied by saying "no" he was busy. So, I understand because I am also in the business so I gave him more time to go out and just simply answer my question concerning the wheels. He never got back to me. Smh. I was torn between two different vehicles and I was leaning on purchasing this one from Bedford until I was disregarded and disrespected. Then this guy texts me back and says what did he want me to do? He goes on to tell me that he makes $280k a year and doesn't need my sale (text msgs as proof of that) so I went to the other dealer and purchased the other vehicle. Now, this is a quality guy folks. Rude, uneducated, disrespectful and a terrible sales person. I don't know what the rest of the dealer is like because I never made it that far but I have friends that tell me Dan Akers the General Manager is a good guy. My all and all experience with this sales rep was disgusting to say the least. Stay away from him. Besides the guy claims to make to way to much money so he doesn't need your sale anyways. Call and ask to speak with Dan the GM before purchasing.