Hyundai of Bedford

Great Very good people. Easy going. Will recommend to others in need of a vehicle. I will do all of my business there along with all if my service work. Very good people. Easy going. Will recommend to others in need of a vehicle. I will do all of my business there along with all if my service work. More

My last vehicle purchase experience at HOB. My experience with HOB on my last vehicle was timely, business was handled in a professional manner. I worked with Chuck A. My wife loves her new Tusc My experience with HOB on my last vehicle was timely, business was handled in a professional manner. I worked with Chuck A. My wife loves her new Tuscon. It has adequate power and is a good looking vehicle. More

Service I received good service salesperson was friendly and helpful carli of the fiancé dept was through and explained payments and service I am completely s I received good service salesperson was friendly and helpful carli of the fiancé dept was through and explained payments and service I am completely satisfied. More

Great Dealership I could not be happier with my experience. I always have a lot of questions and like to cover all my options. Previous sales people at other dealershi I could not be happier with my experience. I always have a lot of questions and like to cover all my options. Previous sales people at other dealerships have become frustrated with my questions because they are always in a rush to close the deal. Bryan was patient and answered everything I wanted to know. I never felt rushed to make a decision. More

Bedford Hyundai All the staff look out for you doesnt seem to matter if you are there customer or not and that to me is very different from my past experiences buying All the staff look out for you doesnt seem to matter if you are there customer or not and that to me is very different from my past experiences buying a car, makes it a pleasure More

Great Experience, Nice Salesman Good Price, will come again. Great experience. Took a little while -- but it was worth the wait. Our salesman was Chuck, just a wonderful, highly energetic, regular person! I t Great experience. Took a little while -- but it was worth the wait. Our salesman was Chuck, just a wonderful, highly energetic, regular person! I texted him we were on our way and he met us at the door. I came in with an Internet quote through TrueCar and there was NO hassle honoring the price! I got a great deal and really nice service. Everyone was nice from the Salesperson, service personnel, Manager and Finance officer (who did us a favor and fixed the interest rate to the one we wanted). But CHUCK was the linchpin that held it all together. Great Job Hyundai of Bedford -- we would come back again, and will recommend you to our friends. More

Brand new ride I had a great experience and they even had a cookout that day so my son and I ate while waiting on paperwork. The staff was very friendly and I greete I had a great experience and they even had a cookout that day so my son and I ate while waiting on paperwork. The staff was very friendly and I greeted upon exiting my car, so they were very much available to help me. More

Not the best experience I was a returning customer, going from a leased Hyundai Accent to a new, virtually identical Hyundai Accent. A very easy sale as the price was really I was a returning customer, going from a leased Hyundai Accent to a new, virtually identical Hyundai Accent. A very easy sale as the price was really the only thing that needed to be discussed. My salesperson, although polite and cordial, wasn't too well versed in what could/could not be done (ie: lease versus buy; purchase price; etc...he had to continually go to the sales manager. I know he was relatively new to the business. Once we agreed to proceed with the deal, I waited a substantial amount of time to get into the finance area. The contact there was informative and did not over-push the 'extras'. However, in the discussion, I asked about oil changes for the first year which I was assured there was some aspect of 'free', but we'd find out for sure. Also because I did not have my check-book, I was to return the next day with my down payment. The finance person was not going to be there, but he was going to introduce me to somebody who would be there. Anyway, as the conversation went on, the oil change confirmation and the introduction fell to the wayside. Returning to the salesperson, I again asked about the oil changes. He did not know, but asked. Basically I was told to bring the car in to the service department when it was time for an oil change, and they would have the specifics. I'm going to be somewhat negative in thinking that when the time comes, may not go as smoothly as it sounds. After going through the entire process (roughly 2 1/2 hours), the car which was going to be getting cleaned up as I was going through the process hadn't yet been touched. I ended up leaving and coming back later....at which point, I was met in the parking lot by the sales person who handed me the keys and basically left once I took a walk around the car. I received nothing in terms of any kind of sales folder, brochures, warranty info, etc. The owners manual was in the trunk along with the floor-mats. I still have no definite idea about the oil changes. I felt there was a lack of knowledge as to who was supposed to address what.....in turn, I felt I got short-changed in terms of being a well informed customer. Nobody was rude or truly unprofessional in any sense and perhaps I caught everybody on a bad day ......but just having committed to spending thousands of dollars, I expected to leave the dealership feeling more appreciated as a customer than I did. More

Hyundai Customer Since 2008 This dealership has changed a lot since I started leasing my vehicles. There are a lot of new faces. I always leave there feeling as if I have been This dealership has changed a lot since I started leasing my vehicles. There are a lot of new faces. I always leave there feeling as if I have been taken care of. After leasing 5 vehicles I do feel that those ticket items that they try to sell to you in the finance department, they should give you at least of those items for free or at least a GREAT reduction in price, other than that I will be back for my next vehicle. I am not done driving Hyundai vehicles there are a couple more that I would love to drive. Chuck Ardary is my salesperson and I recommend him highly. More

2017 Sonata This dealership was straightforward with the negotiating of my car and gave us the price we were looking to pay for the car in the end. This dealership was straightforward with the negotiating of my car and gave us the price we were looking to pay for the car in the end. More