
Hyundai of Bedford
Cleveland, OH
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Salesperson excellence Chuck was extremely helpful in regards to the cars performance, test drive, and explaining the service of the vehicle. The folks in financing were al Chuck was extremely helpful in regards to the cars performance, test drive, and explaining the service of the vehicle. The folks in financing were also very helpful in getting me the correct financing for the vehicle and explaining in lay-mans terms how the financing will work. I was also pleased that Chuck is checking into the extra set of keys which were apparently not left for the dealership. More
Great experience I had a great experience leasing my new Santa Fe Sport. The staff was friendly and helpful. They made me feel comfortable and were very knowledgeable I had a great experience leasing my new Santa Fe Sport. The staff was friendly and helpful. They made me feel comfortable and were very knowledgeable about their products. More
My 3rd Hyundai I would return to Hyundai of Bedford. Everyone I spoke with was professional and friendly. My wife will be needing a new car and we will be at Hyundai I would return to Hyundai of Bedford. Everyone I spoke with was professional and friendly. My wife will be needing a new car and we will be at Hyundai of Bedford. More
Internet Mike Failed @HyundaiBedford lost a customer that's ready to buy because "Internet Mike" wouldn't provide basic information. He essentially told me to go elsew @HyundaiBedford lost a customer that's ready to buy because "Internet Mike" wouldn't provide basic information. He essentially told me to go elsewhere and wouldn't provide me the information needed to purchase the vehicle I am ready to buy. More
2017 Sonata I like the dealership because their are able to negotiate a little more than others I've dealt with. But I do not like the customer service. Service d I like the dealership because their are able to negotiate a little more than others I've dealt with. But I do not like the customer service. Service department hours are not friendly to the working world. And the car wash closes too early (45 minutes before actual closing time). My car has also still been dirty after it's been washed (when they hand washed it and when they've used the new drive thru wash). More
They are liars and they wasted my time - don't waste yours On the phone they told me they had a used Sante Fe for under $5000. So I stopped in. It was not that price -- it was more than double. So they show On the phone they told me they had a used Sante Fe for under $5000. So I stopped in. It was not that price -- it was more than double. So they showed me two other Sante Fe's, used, on the lot. I asked for the sticker price -- they did not tell me. Instead, they kept asking me how much I am willing to pay per month. I told him "No. You tell me how much those cars are. If they're in my price range, I'll test drive them and we can make a deal" -- but they refused to tell me the sticker price. When I insisted on a test drive, they told me the cars are "junk" so I can't drive them, and they they won't tell me the sticker price. Then they tried again to sell me on the $10,900 Sante Fe that wasn't even on the lot. I drove all the way there to see a car that was way more than I was quoted, they made me go to the lot to look at two other cars which they refused to give me the sticker price, and they kept pesterming me about "how much" I could pay monthly, so they can conveniently find a car in that price range. I've been preapproved for a loan by my bank, and I have a credit score of over 800. I don't need this type of ignorance and swindling. I just want test drive a car and buy it. I'm never shopping at this dealership again, and I'll be telling my friends and family to do the same. More
Great Everything went well. We walked around the lot and looked at the different types and colors of the tucson and the discussed the differences between th Everything went well. We walked around the lot and looked at the different types and colors of the tucson and the discussed the differences between them. More
Purchase This is my fifth car that I purchased from Hyundai of Bedford and Chuck is a wonderful salesman and I've had Chuck as my salesman for the past three p This is my fifth car that I purchased from Hyundai of Bedford and Chuck is a wonderful salesman and I've had Chuck as my salesman for the past three purchases. More
Excellent Amazing experience before during and after my purchase. I felt listened to, cared about and trusting of my salesperson. JR turned a nerve wracking pro Amazing experience before during and after my purchase. I felt listened to, cared about and trusting of my salesperson. JR turned a nerve wracking process into a thoroughly enjoyable one. More