Hyundai of Bedford
Cleveland, OH
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I have had pretty much the same bad experience with the service department as many other people. My car was towed in on Friday. It is now Wednesday and I am no further ahead in knowing what’s going on or w service department as many other people. My car was towed in on Friday. It is now Wednesday and I am no further ahead in knowing what’s going on or when I will have my car back. I have left multiple messages for Hunter, I have spoken to Jackie, and now have a call into the service manager Andrew. I have made no less than six phone calls. I would not recommend the service department to anyone !when I bought the car I dealt with Nick and he was very good but I would not want to go back here because of the poor and I mean poor service department! More
This dealership is completely lacking in transparency and customer care. I was charged an outrageous $200 for an EV charge that should cost only $22–$35. There was no warning whatsoever about the excessive f customer care. I was charged an outrageous $200 for an EV charge that should cost only $22–$35. There was no warning whatsoever about the excessive fee. My sales rep, Drew Sullivan, was nearly impossible to reach. I called 11 times; he answered only twice and ignored the other 9 voicemails. When I finally spoke with him, he admitted the fee was unreasonable but only offered to cover half. I suggested using that money to post a warning sign for future customers — and of course, I never heard back. Between the price gouging, the failure to return calls, and the lack of accountability, Hyundai of Bedford has shown they cannot be trusted. Save yourself the frustration and take your business elsewhere. More
Out of all the vehicles I've bought this was one of my top 2 experiences! This is the top dealership I've been to as far as helpfulness integrity and everything!! I worked with Tyler and he helped me with top 2 experiences! This is the top dealership I've been to as far as helpfulness integrity and everything!! I worked with Tyler and he helped me with everything inside and out the vehicle. Thank you! More
We’ve been negotiating a new lease and just had a unique experience with Hyundai Of Bedford I wanted to share. In particular their salesperson Pete Klein. He’s a jerk. Negotiating is all about they come in experience with Hyundai Of Bedford I wanted to share. In particular their salesperson Pete Klein. He’s a jerk. Negotiating is all about they come in high, we come back low and the dance continues. This guy…. Very unprofessional. Basically saying we were too chicken to pull the trigger end of March. Which by the way he was up our butt allll last weekend trying to get us to come in since it was month end. Sorry we were busy and have the time to talk this out. I’m sure other people there are great, but stay away from this guy. Im not one to post things like this but when you are a jerk you get called out and the best revenge is social media. hey Pete hope you enjoy this advertising!!! More
