Hyundai of Dundalk

Purchased a used 2018 Honda Odyssey on February 5, 2026. Two issues were present at or near delivery: the check engine light activated within two miles, and the factory DVD/entertainment system was non-func Two issues were present at or near delivery: the check engine light activated within two miles, and the factory DVD/entertainment system was non-functional and displayed a dealer-referral error message. The service department resolved the check engine issue promptly on February 11th and later resolved the DVD issue as well. They were professional and easy to work with. The sales-side communication experience was a different story. Over several weeks, I made close to a dozen phone calls -- roughly half unanswered -- and sent multiple written follow-ups. A manager was identified as someone who would respond to my emails. He never did. I resolved the matter by going around the sales contact and calling the service department myself. Would not recommend based on post-sale communication alone. More

I financed a car with this dealership at the end of January and it has almost been 60 days and that bank has still not recieved the title and paperwork they need for me to register the car in my state. January and it has almost been 60 days and that bank has still not recieved the title and paperwork they need for me to register the car in my state. Any attempt in contacting the dealership is brushed off and I they just send you to different departments hoping you hang up. More

Great buying experience and great price. Friendly and professional staff. Will buy from them again. RAJ (NEW CAR SALES) made sure I got what I wanted. Friendly and professional staff. Will buy from them again. RAJ (NEW CAR SALES) made sure I got what I wanted. More

I had a great experience reaching out to Hyundai of Dundalk about the 2019 Jeep Cherokee Latitude 4WD. The team was very responsive and professional, and they answered my questions clearly and quickly. Dundalk about the 2019 Jeep Cherokee Latitude 4WD. The team was very responsive and professional, and they answered my questions clearly and quickly. It’s always refreshing when a dealership communicates well and treats your time with respect. Everything about the vehicle matched the listing, and the staff were friendly and straightforward when providing details. They were easy to talk to and made the whole interaction feel comfortable instead of pressured, which is something I really appreciate when dealing with dealerships. After my experience, I was honestly a little surprised to see some negative reviews online. Based on how helpful and professional the team was with me, it didn’t match what I experienced at all. For anyone considering working with them, I’d recommend reaching out yourself and giving them a chance. My interaction with them was smooth, transparent, and very positive. Thank me later! Helpful More

I recently purchased a new Hyundai Palisade from Hyundai of Dundalk, and the entire experience was excellent from start to finish. The staff was incredibly professional and made the process smooth and stres of Dundalk, and the entire experience was excellent from start to finish. The staff was incredibly professional and made the process smooth and stress-free. From the moment I walked in, everyone was welcoming and attentive. The team was very knowledgeable about the Palisade and took the time to answer all of my questions without making me feel rushed. They explained the features clearly and helped me find the right options for what I was looking for. What really stood out was how kind and efficient the staff was throughout the entire process. The paperwork and financing were handled quickly, and they kept everything organized and transparent. It was obvious that customer service is a priority for them. I’m extremely happy with my new Palisade and grateful for such a positive buying experience. If you’re looking for a dealership with a professional, friendly, and knowledgeable team, I highly recommend Hyundai of Dundalk. More

I recently saw one of their trucks for sale. I called them, spoke to Justin, and was told the truck was not here, but he would call me when it comes in. So I called today and spoke to Justin and I called them, spoke to Justin, and was told the truck was not here, but he would call me when it comes in. So I called today and spoke to Justin and was told yes, the truck was here, but it was in the process of being sold,I then asked him why he did not keep his word and called me. He said oh sorry, lol. This is not the way to do business folks. This is not a reliable dealership to do business with. More

Adam was excellent in his service. Although I didn’t buy the car yet, he provided me with all the necessary details with a smile and patience I felt a great sense of confidence in the Although I didn’t buy the car yet, he provided me with all the necessary details with a smile and patience I felt a great sense of confidence in the service he offered, and I believe I will return to him in the future when I make my decision More

Bought a vehicle from Hyundai of Dundalk and needed to cancel my tire protection plan. I came in on 2/16 to initiate the refund. Since then I’ve sent two emails to finance, submitted two messages through cancel my tire protection plan. I came in on 2/16 to initiate the refund. Since then I’ve sent two emails to finance, submitted two messages through their website contact form, and followed up multiple times via text. Every time I get either silence or a promise to “check on it” with no follow through. It’s been weeks and I still don’t have a refund or even a timeline. Getting someone to respond at this dealership after they’ve already made the sale is nearly impossible. Save yourself the headache. More

We had a positive experience until we got the car home! Our sales representative was very responsive, professional, patient and helpful. He made purchasing a used car an easy process and even went as far h Our sales representative was very responsive, professional, patient and helpful. He made purchasing a used car an easy process and even went as far has having the windshield replaced with the car brand and not a secondary market one. The finance person was also very helpful and went the extra mile to get us the best rate possible so the 2 stars are them. Once we arrived home with our car we noticed that there was something wrong with the driver’s side door locking mechanism. Reported the problem that night (only had possession of the car for 40 minutes) and was told a possible appointment could be made for the following week. This was unacceptable as the door would not lock and could open with the slightest pull, a dangerous condition when driving and a set up for a stolen car. It took a day to get an appointment, despite numerous calls to the dealership and service department NO ONE returned our calls. The service department as of the writing of this review the service department still has the car, no callbacks and no car. We spoke to 5 different people between the dealership and service department, all we have gotten are empty promises of a return call. Based on this experience I do not recommend buying a used car from this location. More

Once the purchase has been made nobody will give you the time of day! I've repeatedly called, emailed, texted trying to get answers on where my paperwork from the sale have been sent. I purchased and drove time of day! I've repeatedly called, emailed, texted trying to get answers on where my paperwork from the sale have been sent. I purchased and drove to Florida and was told wait at least 7 days before you try to title and register in Florida so the paperwork will be in the system. I go to Florida dmv to title and they can't find the VIN for the vehicle. DMV says to contact the dealership to get info on where the paperwork has been sent. Nobody will respond at Hyundai of Dundalk. I'm just asking a simple question, nothing. A very shady operation they have. Beware More