Hyundai of El Cajon

During the last six months I visited several automobile dealerships while looking for a new car. There are two issues I want to address. 1. In most cases the sales person(s) was/were friendly, but, not dealerships while looking for a new car. There are two issues I want to address. 1. In most cases the sales person(s) was/were friendly, but, not necessarily listening to what I was asking. And while I understand they want to make a sale, if they do not listen, how could I possibly make a deal with them. 2. In a few instances, a salesperson explained what they had, including financing terms and available rebates, etc. However, they did not demonstrate any initiative in offering to search outside of San Diego for a vehicle I may be interesyed in buying. In a few cases they were incorrect regarding financing options. Neither of these issues were a factor after I was contacted by Mr. Rodriguez at De La Fuente Cadillac. I found Mr. Rodriguez and his staff to be attentive to what I asked, polite, and very interested in helping me find a car that I wanted. They carefully explained financing options as well as rebates, and if they did not have an answer, they told me they would get it, and they did. Although I did buy a car they had in their inventory, they offered to locate other cars within 150 miles, and showed my what was available. As I mentioned, other salespeople did not make that effort. My overall experience and satisfaction with the people at De La Fuente Cadillac is Five Star. More

I have been buying cars and trucks for 40 years and always dread going to a dealership. The folks at De La Fuente have changed that in one visit. I felt absolutely no pressure from anyone, it was hones always dread going to a dealership. The folks at De La Fuente have changed that in one visit. I felt absolutely no pressure from anyone, it was honestly the best car buying experience of my life. I saw an internet ad for a car I was interested in and since it was close to home I drove by the following morning to take a look. I actually found a similar car that my wife liked better so we negotiated a reasonable deal. Randy truly did make my wife feel like she was part of the process and she had a huge smile on her face when she drove the car on a test drive then finally home. Randy did not go back and forth to the "boss" as is typical of my previous experience at other dealerships. While Rick was finalizing our transaction, Angelo was very patient and helpful showing my wife how to use all the options on her DTS. Annie was a gem to work with and made us feel at home and like family finalizing the financing. Any other experience of mine at other dealership's is once the papers are signed they are off to the next deal. Annie continued to work for us after the deal and negotiated a better rate 2 days later. What an impact that made on me. I am a customer for life and will recommend these folks to anyone who will listen. I hope the De La Fuente ownership knows what quality of people they have, hopefully this review will reinforce that. More

Purchased used truck from them off internet of be delivered to HI. Truck was clean carfax and was presented to me as being in "perfect mechanical condition" with "no pre-existing conditions". Shippin delivered to HI. Truck was clean carfax and was presented to me as being in "perfect mechanical condition" with "no pre-existing conditions". Shipping was arranged and the vehicle was sent to the docks, shipped across the Pacific and arrived in port undriveable as the transmission was full of water!!!? They denied all responsibility and refused to work with me in anyway. I put NO MILES on this truck whatsoever when the problem was discover. AVOID THESE PEOPLE! More

The greatest dealership ever everyone is so helpful and wonderful. They help you get the car you want at the right price. If you are looking for great sales service please go see the wonderful people at De wonderful. They help you get the car you want at the right price. If you are looking for great sales service please go see the wonderful people at De La Fuente Cadillac. Thanks everyone Shelly B More

Randy and Rick both were very friendly and knowledgeable about the vehicle we purchased. From the start, Randy was great, he made sure we were taken care of, gave us a great deal, and didn't give us he run about the vehicle we purchased. From the start, Randy was great, he made sure we were taken care of, gave us a great deal, and didn't give us he run around. I would definitely purchase another vehicle from them, they are very helping in every way. More

First time using a internet search to find a car found the Ford Edge on cars.com made a call over to De La Fuente Cadillac spoke to Randy over the phone was impressed with the professionalism over the pho the Ford Edge on cars.com made a call over to De La Fuente Cadillac spoke to Randy over the phone was impressed with the professionalism over the phone. When we got down to the dealership we loved the atmosphere looked more like a place you can hang out and talk cars instead of your average run of the mill car dealership good parking too hard to find and a car dealership. Spoke to Randy we got to see the car we were interested in got a feel of the bells and whistles test drove the car. The part that I really liked was after the test drive when there was no pressure on purchasing the car allowed us to crunch numbers liking what they came back with we said yes and within the time it took us to do the test drive we were ready to sign the papers and all within one hour of getting there we were done keys in hand and on our way home with a crossover better for our growing family More

We contacted the dealer regarding an online listing and they got right back to us via email. We went in the next day and met with Randy to test drive and purchase the car. Randy was probably the best and they got right back to us via email. We went in the next day and met with Randy to test drive and purchase the car. Randy was probably the best and most pleasant car salesman we have dealt with. He addressed all issues, answered questions and was very friendly and courteous. Our past history with car salesmen is that they routinely address the male when talking about the details of the car or the sales price. Randy made sure that he addressed both of us during our discussion and was very thorough in answering our questions. The car was for our son and Randy made sure he included him as well. Based on our experience with Randy, I would return to de la Fuente and refer friends to him as well. More

Randy and Rick were very helpful. I had visited the dealership twice before selecting a vehicle. During our negotiations there was no pressure on me to buy or lease right then. Their help was appreci dealership twice before selecting a vehicle. During our negotiations there was no pressure on me to buy or lease right then. Their help was appreciated. I had purchased a car some years back from De La Fuente Cadillac and have been very happy with their service and sales. More

We first noticed the dealership because of its beautiful huge American Flag they display. The vehicles are always very clean and display nicely. We had a very nice experience with the salesmen and staff, huge American Flag they display. The vehicles are always very clean and display nicely. We had a very nice experience with the salesmen and staff, they were all very friendly, knowledgeable and helpful. More

I just picked up my CTS Coupe from De La Fuente Cadillac on Saturday, March 12. From the beginning my first contact at the dealership (Bill Mercado) was helpful. His friendly approach and willingness to s on Saturday, March 12. From the beginning my first contact at the dealership (Bill Mercado) was helpful. His friendly approach and willingness to spend time with me discussing the CTS Coupe and options really impressed me. Of course I visited the dealership more than once before I made my decision and Bill consistently devoted time to me to address all of my questions and to get me in the car for a test drive. Bill knows a lot about Cadillacs and that really helped in the decision making process. Both Bill and Enrique Rodriguez worked to get me a fair price for a great car. Of course, I'll be taking my new Caddy to De La Fuente for service, too. More