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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,807 Reviews

2,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 18, 2024

The lack of communication and customer service has been incredibly frustrating while trying to resolve the issues with my car. More

by Lmbaker0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Sep 21, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 18, 2024

Service done half day instead of full day. Provided Uber -thank you . Unfortunately American Glass professionals you have partnered with to fix windshields is NOT a good company. No process fo More

by alboca13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Sep 19, 2024 -

Hyundai of Fort Myers responded

Thank you for your feedback, and please don't hesitate to reach out to us directly to discuss your concerns in more detail! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 18, 2024

The experience is always wonderful and the team is the best. The environment fantastic and the service excellent More

by YOAN CABRISAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Sep 18, 2024 -

Hyundai of Fort Myers responded

Yoan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 18, 2024

Service dept is absolutely horrible I made an appt at 7:30am and it took them 3 hours to do my oil change and didn’t even get to fix my Bluetooth update as they never started they waited until after 10:3 More

by lucretiacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
Sep 21, 2024 -

Hyundai of Fort Myers responded

Lucretia, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 18, 2024

Very busy they day we went Sat in line for 10 min before someone came out Other dealerships bring your car to the service area, we had to go into the lot to find our car More

by normamendleski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
Sep 18, 2024 -

Hyundai of Fort Myers responded

Norma, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 18, 2024

The dealership is very efficient, clean and accommodating. The service was done in a timely fashion. More

by dmcnamara356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Sep 18, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear Leonel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 17, 2024

Great customer service. The appointment didn’t take as long as I though it would . More

by chaneyroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the person that assisted me. He was a very nice gentleman
Sep 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

September 17, 2024

Fantastic service from arrival to departure, everything was explained and we were kept up to date on the work being done More

by kenrawling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 18, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review, Ken! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 16, 2024

i always get great customer service in the service department and it makes the trip so much easier! More

by Karolyna Lisboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Sep 16, 2024 -

Hyundai of Fort Myers responded

Karolyna, Thanks for sharing your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 16, 2024

Oil change and tire rotation with an appointment took over 2 hours. It was a curtesy visit according to the man that checked me in. So maybe because I’m not paying they take care of those that are firs More

by BREEZE0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
johnathan Bickle
Sep 19, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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