Hyundai of Ft. Myers - Service Center

It wasn't pleasant experience as before. I got oli changed guys didn't replace my stickers. Old was peeled off left paper and streaks marks all over my windows was not pleased especially I I got oli changed guys didn't replace my stickers. Old was peeled off left paper and streaks marks all over my windows was not pleased especially I sat there for 2 hours waiting More

I was very pleased with the the service man Johnathan Bickel who helped me through the frustration of my air conditioner not blowing cold air. He explained what steps would be taken and I had to leave m Bickel who helped me through the frustration of my air conditioner not blowing cold air. He explained what steps would be taken and I had to leave my car overnight. He hooked me up with transportation home and picked up the next morning. He showed professionalism and concern through the entire process. Hope I get him the next time my car needs serviced. More

The agent that helped me was professional and courteous. He detailed the repairs needed and was a pleasure to work with. He detailed the repairs needed and was a pleasure to work with. More

I was pleased with my service just done this past week in September. But disappointed with my service done in April. Thought a more proactive approach could have been done at that time in april, so not so mu September. But disappointed with my service done in April. Thought a more proactive approach could have been done at that time in april, so not so much work was crucial to be done on my car in sept. More

Well, I had an appointment for the twenty first and it took me this saturday.That just passed.I was very pleased took me this saturday.That just passed.I was very pleased More

Chloe did a great job as my service consultant. She explained everything about the service, answered my questions and was very pleasant. She explained everything about the service, answered my questions and was very pleasant. More

Unlike my previous experience, this service experience was unsatisfactory from start to finish. As I sat in the waiting room while my car was serviced, I was approached by a representative who presented was unsatisfactory from start to finish. As I sat in the waiting room while my car was serviced, I was approached by a representative who presented me with an appraisal for my car. In the meantime, my car was sitting with the hazard lights on drawing power from my battery. I had requested an oil change and tire rotation, pointing out that the air pressure was leaking from one of my tires. During my overall wait of some two and a half (possibly more) hours later I declined the replacement of an in-cabin air filter and was told there was a nail in my tire. Reviewing the invoice, I discovered that the odometer reading had been erroneously recorded. In fact, the recorded mileage had been copied from the window sticker which alerts the driver when service is to be anticipated. I remained at the dealership at least another half hour until I was certain that a correction had been made. Even now, the current window sticker is based off the incorrect mileage reading. I chose to take my business elsewhere for tire replacement. Oddly enough in that encounter I was told that my battery was somewhat weak. Why, I wonder?! All of this being said, my service representative, Chloe remained supportive and respectful as she did her best to provide excellent customer service. More

Very professionally and I never had to wait to see someone to check in etc. someone to check in etc. More

Service was not at its best this time around. Waited 15 minutes before a service representative even came out to check me in. Waited 15 minutes before a service representative even came out to check me in. More

Excellent job. The warranty covered my transmission failure. Could not be happier. Service rep was great. The warranty covered my transmission failure. Could not be happier. Service rep was great. More