Hyundai of Ft. Myers - Service Center

The staff were very kind and professional. Although the phone service was subpar when it comes to picking up the phone, they will give you a call back in a response time. Although the phone service was subpar when it comes to picking up the phone, they will give you a call back in a response time. More

Polite, courteous and professional but they always want to buy my car and sell me a new one to buy my car and sell me a new one More

Excellent service! Leo got us in very promptly for maintenance services and finished ahead of schedule without much waiting. Leo got us in very promptly for maintenance services and finished ahead of schedule without much waiting. More

Simple update, very quick service, out in about 1/2 hour. Service advisor was exvellent Service advisor was exvellent More

Seat on passenger side was pushed all the way back and down Was someone napping? No explanation of any sort was given to us. Just handed us the sheet and said we could go. down Was someone napping? No explanation of any sort was given to us. Just handed us the sheet and said we could go. More

Dealer took car in for service 15 minutes before appointment and finished early. Customer waiting room was very comfortable and had excellent coffee machine. Will recommend this dealer for their gre appointment and finished early. Customer waiting room was very comfortable and had excellent coffee machine. Will recommend this dealer for their great service. More

We were made to feel welcome as soon as we arrived. Our service greeter explained what would happen,about how long it takes where to wait. He even helped take our walkers out of car. We were very plea Our service greeter explained what would happen,about how long it takes where to wait. He even helped take our walkers out of car. We were very pleased with everything. It was our cars year check up and everything was smooth. A very nice sales adviser Elijah Rivera helped us change our address in Nav since this 80 year old is not good on these things he was very patient with us. Everyone was wonderful. The only thing I am mad at myself for not getting white touch up paint for little nicks,we were so happy with everything we forgot. I’ll call to see how to order. Be proud of your employees, they are wonderful. More

This is the first time I’ve had a late appointment. Took a while for them to check my car in. Once they did, I went inside I could not see where the waiting area was and went back outside. Went back in Took a while for them to check my car in. Once they did, I went inside I could not see where the waiting area was and went back outside. Went back inside again and asked someone. In the past, someone would come out and let me know my car is done however this time they called me three times and I don’t answer calls. I don’t know who’s calling. They finally left me a message. I went in and stood there for a minute or two and one of the guys at the counters asked me if I needed help , I told him I got a call that my car was ready. This was definitely the worst customer service I’ve ever received at this dealership. I guess because it was the end of the day my oil change was completed in a half hour or less However, no discussion with anyone if there were any other issues found. More

Not good, took two trips to get the work needed done. Told by service manager he would walk me through the service asked for him several times never came to talk to me, even though I was there for over 3 Told by service manager he would walk me through the service asked for him several times never came to talk to me, even though I was there for over 3 hours. Will only go there to get warranty work done with my extended warranty that I paid for More

Great service Easy to drop off & pick up Very accommodating & always keep you updated with timeline of repairs accommodating & always keep you updated with timeline of repairs More