Hyundai of Ft. Myers - Service Center

The first time I went there for the recall 251, which was an appointment made by the dealership and they did not have the part required. I got a text message later saying the parts were in. I called and ta an appointment made by the dealership and they did not have the part required. I got a text message later saying the parts were in. I called and talked to maintenance and made an appointment for 8 am on August 22, 2024 I was told by the person I talked to that the appointment was all set. When I got to the dealership there was no record of my appointment. Representative Jonathan Bickel was very courteous and got my vehicle serviced and glad the recalled part has been installed. Thanks. More

Car service was done in a very timely manor. Car returned clean. Advisor kept me informed. Great job! Car returned clean. Advisor kept me informed. Great job! More

Jonathan Bickel was very polite, kind and nice! Went above and beyond explaining the service performed in the vehicle. Went above and beyond explaining the service performed in the vehicle. More

Great service. Jonathan was the best. Only good comments. Waiting area was very comfortable. Recommend small bottles of cold water. Jonathan was the best. Only good comments. Waiting area was very comfortable. Recommend small bottles of cold water. More

My appointment was 1130am. Took 2 and 1/2 hours for a simple oil change. Didn't get done till 230pm. Took 2 and 1/2 hours for a simple oil change. Didn't get done till 230pm. More

The service man Ali was outstanding explaining all that was being done and a reasonable time line was being done and a reasonable time line More

I arrived on time and was greeted immediately. The service was done in.a timely manner and met my expectations. The service was done in.a timely manner and met my expectations. More

Your service rep Ali was awesome in correcting an error in taking in my car for service after over a two hour wait. He assured me it wouldn’t happen again so I will be back for future services. in taking in my car for service after over a two hour wait. He assured me it wouldn’t happen again so I will be back for future services. More

Wait time was longer than I expected customer service was very good both at check in and check out very good both at check in and check out More

Aly Napoleon was very professional and proficient in his role. He listened to my ongoing problem regarding my AC unit. Empathizing and understanding where my frustration stemmed from, he quickly attacked my role. He listened to my ongoing problem regarding my AC unit. Empathizing and understanding where my frustration stemmed from, he quickly attacked my issue and got me back on the road as soon as possible. More