Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,876 Reviews
Today: 7:30 AM - 6:00 PM Open Now
View All Hours

2,876 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
June 02, 2025

Excellent service and fast, dropped off car at 7a and it was ready by 11 More

by GLENCASTILLO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Followell, Scott Dolloff
Jun 02, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

June 02, 2025

Thank you for taking great care of me! Super service from the staff. I will be back again! More

by junou30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you Taylor.
Jun 02, 2025 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

June 02, 2025

Shane was the absolute best. He took the time to explain everything to my son and made him feel much more comfortable with Hyundai service department. More

by JES040605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane , Pete Followell
Jun 02, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

June 02, 2025

everyone was very friendly and the service department notified with a video of the problem with the car and they fixed everything quickly. More

by SANDRAMCNAMARA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 02, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

June 02, 2025

Poor communication, a phone system that doesn’t work, reception staff that route a non working phone numbers! The awful experience was not the service techs fault but management needs to be aware of the More

by SCHMIDTRA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Jun 05, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
June 02, 2025

Well after get calls ever to make sure we was going to be there on Sunday we get there an they come out to tell us they don’t do recall on Sunday then tells us they had someone that come in and said he would More

by CherylN862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Dolloff
Jun 05, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Cheryl. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
June 02, 2025

First of all the paper work was not in the correct name Who is Sheryl James Parkes? My name is Sheryl Stevenson and the other ownr is Kenneth J. Parkes Jr. Ok so you do a visual inspection o More

by redcrab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Lovejoy
Jun 05, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
June 02, 2025

I arrived at the service center a few minutes before my appt time, only to wait for 10+ minutes in my car to drop it off. While waiting, I was approached by a sales person offering to buy my car - not trad More

by WNDCRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio, Blake Byars
Jun 06, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
June 02, 2025

Didn’t call me when my car was done. I waited for a call until 4:15 on Saturday. Closing time was 5:00. Tried calling to find out what was going on and had to leave a message on the a More

by Hagenjohnsons
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Pino
Jun 06, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
June 02, 2025

I am experiencing what appears to me to be transmission issues. Because the problem is ALWAYS evident when the car is cold, I took it in to the dealer the day prior to my appointment so the technician coul More

by Chcc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell
Jun 08, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

More
...
13
...