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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,803 Reviews

2,803 Reviews of Hyundai of Ft. Myers - Service Center

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August 20, 2024

Greeted promptly and politely. Eumelio was understanding of my concern and explained the process of the fix. They took my car in early and were able to complete the maintenance soo More

by shdez0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Aug 20, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eumelio and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

August 20, 2024

Very easy and convenient Jonathan was excellent to deal with. He was very informative and helpful. More

by Coachkurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 20, 2024 -

Hyundai of Fort Myers responded

Coach Kurtz, Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Jonathan and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 20, 2024

My Advisor Jonathan was very nice he kept me informed of the progress of the service of my car . I will have him again ! More

by rosariollanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who service my car . So far so good!
Aug 20, 2024 -

Hyundai of Fort Myers responded

Thank you! Jonathan and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 19, 2024

Went in for a tire rotation and steering wheel problem and ended up being the last one out for an appt that was set at 2:30pm. My steering wheel was off balanced after I received my car back. Tried to cal More

by CATALINABUSTAMANTE1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson
Aug 22, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 19, 2024

I took my car in for a transmission issue and they make it sound like there's nothing wrong with the transmission as a mechanic I know for a fact it's not shifting right. Hyundai of fort Myers is full of c More

by mechanicmikebradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Aug 22, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 19, 2024

Car was completed within time range I was told. He was nice and attentive. Thank you. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan B
Aug 19, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Jonathan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 19, 2024

Our service advisor Aly made sure everything was done and in good order! He literally showed me how ever Was in good working order. More

by sherybloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napolean
Aug 19, 2024 -

Hyundai of Fort Myers responded

Shery, Thank you for taking the time to share your thoughts on working with Aly and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

August 19, 2024

Service time and cost too high, had to fight for the coupon to be accepted. More

by bobbistage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't see either of them
Aug 23, 2024 -

Hyundai of Fort Myers responded

Bobbi, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 18, 2024

Great experience, nice and friendly. The technicians did not reset my oil change. Now I have an annoying message on my dash that won't go away More

by im4jg24
Recommend Dealer
Yes
Employees Worked With
Eumilio
Aug 19, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

In the beginning it was good but afterwards they didn’t resolve and never get back to me. Not even answer my calls. Still waiting to finish the Service! More

by Carla_Deus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph sales very good
Aug 22, 2024 -

Hyundai of Fort Myers responded

Carla, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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