Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,801 Reviews

2,801 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
August 18, 2024

I understand in today’s society car dealerships have business that is over their capacity to handle More

by SCOTTRELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberson
Aug 19, 2024 -

Hyundai of Fort Myers responded

Scott, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

Rude condescending and lazy money hungry workers who didn’t want to fix my a/c under warranty in this Florida's heat because they said more work needed to be done on the car and if they were to fix the More

by barrymaililow91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Aug 21, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Barry, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 18, 2024

Leo was very professional and courteous. He took care of our needs. Thank you leo More

by AKEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 19, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Leo and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

Service was great 😊. Very quick turnaround & nice atmosphere. I was pleased with the total experience. More

by Harleymank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Aug 19, 2024 -

Hyundai of Fort Myers responded

Harley, Thank you! Eddie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 17, 2024

The service advisor was amazing. Clear on exactly what was going on, got the service done and got me back in my vehicle in a reasonable amount of time. More

by Chelej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickell
Aug 18, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

August 17, 2024

Jonathan was a great help in expediting my issue and fixing my previous visit issues More

by Loren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 18, 2024 -

Hyundai of Fort Myers responded

Hi Loren: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

August 17, 2024

Nice job friendly fast easy long wait for appointment just needed oil change have a very nice day More

by KF2TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Aug 18, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

August 17, 2024

Made an appointment for a recall and arrive to be told after an hour that they don’t have the part. When I made the appointment they were aware what I was coming in for, total waste of my time only having More

by Heehaw2
Recommend Dealer
No
Employees Worked With
Not sure
Aug 21, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 17, 2024

The employees were all courteous and efficient! The waiting lounge was nice and clean and provided free coffee and snacks for the customers. More

by Edie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Aug 18, 2024 -

Hyundai of Fort Myers responded

Thank you, Edie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 17, 2024

I used this dealership for service because it’s where we bought the vehicle but I have never had a good experience here. The service writers don’t return calls. I have left several messages on their answeri More

by RJMSPARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Ringwood
Aug 21, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

...
132
...