Hyundai of Ft. Myers - Service Center

I waited a whole hour while they had my car in the back at my appointment that I made a month prior before anyone told me that the wipers that were recalled they do not have in stock. I felt like that was at my appointment that I made a month prior before anyone told me that the wipers that were recalled they do not have in stock. I felt like that was unprofessional and inconsiderate of my time. And I currently still do not have the new wipers on my car. More

Great dealer, friendly staff and they do the job right. They also explained to you what was done. They also explained to you what was done. More

The staff is generally friendly and helpful. A shuttle was available and I used it due to the length of time my service would take A shuttle was available and I used it due to the length of time my service would take More

I would recommend anybody to see Mikhail Bishoy as advisor! Great guy! Customer service skills on point! Thank you Mikhail! advisor! Great guy! Customer service skills on point! Thank you Mikhail! More

ALY is a Great service rep. And was very helpful, courteous and professional. Service check in area could be a little cleaner for being a new building though. Service mechanics And was very helpful, courteous and professional. Service check in area could be a little cleaner for being a new building though. Service mechanics could be more experienced. I noticed mechanic turn over recently. Had a standard service done recently on a Saturday and had to bring it back that Sunday to have it looked at to clear and reprogram after warning engine light came on. May look for a new Hyundai dealership near me. More

Johnathan was great, good customer service did everything he said he was going to do. he said he was going to do. More

Horrible communication with customer made an appointment and still had to wait 3 hours for my quote and still had to wait 3 hours for my quote More

Some associate are helpful and there are other out to get you, got a bad deal, and financial associates should take the time to explain things in detail get you, got a bad deal, and financial associates should take the time to explain things in detail More

When something is promised by service stick by it. Called to schedule the audio update was told there wasn't 1 and i did know what i was talking about. Had the update confirmed by another dept. Was to Called to schedule the audio update was told there wasn't 1 and i did know what i was talking about. Had the update confirmed by another dept. Was told they would update the audio and maps at no charge when I called scheduled the audio. When I get there they me maps is a charged item. Then said they would do both no charge. Told it would take a couple of hours. Then I was told had to reschedule since it would take 5 hrs. More

Regular maintenance visit under warranty. Got there early, was promptly greeted by Andrew. Waited as usual in pleasant, sunny waiting area, for a little less than an hour. An uneventful -- an Got there early, was promptly greeted by Andrew. Waited as usual in pleasant, sunny waiting area, for a little less than an hour. An uneventful -- and productive -- way to spend a Sunday morning (not traffic! not much activity!) My only complaint is that when I started my Tucson up the next morning I noticed that all four tires, which had been rotated as part of maintenance, showed a psi or 2 low. Easily remedied, but odd! More