Hyundai of Ft. Myers - Service Center

I had to wait to be checked in for approximately 10 minutes for my 10:30 appointment. The service representative checked me in confirmed the recommended service I came from an oil change and tire rotat minutes for my 10:30 appointment. The service representative checked me in confirmed the recommended service I came from an oil change and tire rotation. He then suggested I get two recommended fuel treatments and I agreed to one. My car was ready when promised and I went to check out and I was charged for the tire rotation separate from the oil change which I had a coupon for that covered both. When I got to my car I noticed it had not been washed-it was drizzling) and there was no sticker in the upper left corner indicating when I should have my next service. I will say the dealer has a very nice shuttle service. 5 stars for that. When I returned home I looked on the Hyundai website and could not find where the $161 fuel injector service was even recommended. This is my second Hyundai automobile and the first time I feel I was taken by the service department. I was not planning on submitting a review until I called them to tell them what occurred and they were pretty dismissive. They did not even offer for me to come in and get a free carwash. More

I had a new tire put on. Also wheel alignment. All was done in reasonable amount of time. Service advisor kept me informed on the work. Also wheel alignment. All was done in reasonable amount of time. Service advisor kept me informed on the work. More

Service costs are outrageously expensive. Example, I asked to have my windshield wipers replaced. It cost over $55 do so. AND the ones they installed were WAY SMALLER than the ones that ca Example, I asked to have my windshield wipers replaced. It cost over $55 do so. AND the ones they installed were WAY SMALLER than the ones that came on the car at purchase. Now, I don’t get anywhere close to a full screen wipe during a rain storm. Upsetting. Not gonna lie. I know that sounds crazy but it’s m sorry. It’s wrong. More

They took care of my flat tire as quick k as they could for a late afternoon drive in for a late afternoon drive in More

service was completed in one hour. That is very good. Did have to wait in my car for a while when first arrived. That said there was assurance that someone would be there. That is very good. Did have to wait in my car for a while when first arrived. That said there was assurance that someone would be there. More

Service department seems very busy, got in as scheduled, wait time was ok for the Service to be performed, wait time was ok for the Service to be performed, More

Andrew exhibited great customer service! He was punctual and friendly, got me in and out, car inspected, oil change and tires rotated at a reasonable price and time. He was punctual and friendly, got me in and out, car inspected, oil change and tires rotated at a reasonable price and time. More

Clean, friendly dealership. My car was done right and noticed a recall on a part and will reach when it comes. Awesome service! My car was done right and noticed a recall on a part and will reach when it comes. Awesome service! More

All work to my Elantra was done to my satisfaction and quicker than I expected. quicker than I expected. More

In and out in 50 minutes. A new record for an oil change and tire rotation! A new record for an oil change and tire rotation! More