Hyundai of Ft. Myers - Service Center

Service and information provided to help with our décision to use Hyundai for our tires was excellant décision to use Hyundai for our tires was excellant More

Everything we needed completed was done great. Robison was very helpful and communicated every step of the way. Robison was very helpful and communicated every step of the way. More

The service was focused on my needs and the maintenance of my vehicle. I was kept informed of my vehicle status and contacted when my vehicle was completed. of my vehicle. I was kept informed of my vehicle status and contacted when my vehicle was completed. More

They are fast and courteous. I was impressed how quickly my car was dinner with as busy as they were. I also enjoyed the waiting room, it was very comfortable. I was impressed how quickly my car was dinner with as busy as they were. I also enjoyed the waiting room, it was very comfortable. More

They. Took the time to explain everything in detail to me. They were respectful and courteous. Took the time to explain everything in detail to me. They were respectful and courteous. More

Couldn't be better, got me in and out quickly on a fuel gage.warrantee. Very nice people gage.warrantee. Very nice people More

Service was good and my salesman Edwin took care of everything for me was happy with everything everything for me was happy with everything More

Arrived on time. Mr Osorio was the service rep. It took us immediately and informed us that will take approx .1.5 hrs. Also informed us that there is a recall on the Mr Osorio was the service rep. It took us immediately and informed us that will take approx .1.5 hrs. Also informed us that there is a recall on the vehicle and that will take 3-4 hrs. I mentioned that I will make an appointment for that at a later day. Excellent service and very professional. More

Attendant was great but waited 2. 5 hours for tire inflation from tire warning notice. 5 hours for tire inflation from tire warning notice. More

The workers weren’t really super caring and kinda smart with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t see with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t seem to really care it was happening. This issue started happening right after my oil change with them. My advisor for both these trips was named Leonel. Both times I worked with him, I didn’t really care for him and especially this last time, he was being real smart with his responses and help. Felt they could’ve payed more attention to the issue of my car, considering it is shutting down while I’m driving. They blamed the issue of my car on a decal around my start button when I explained to them, I just put it on a week before and the issues occurred before. I love Hyundai and love my 2024 Kona and Sandra who helped Sell me the car was amazing but I have had a lot of problems with the workers at Hyundai Fort Myers. I have talked to managers from both the service and finance department. This last issue with them was with the service department. This last appointment with them has pushed me to no longer want to purchase from them again. More