Hyundai of Ft. Myers - Service Center

I made an appointment for one year check up and oil change. I was in and out within 50 minutes. They were really busy but I was taken care of nicely. change. I was in and out within 50 minutes. They were really busy but I was taken care of nicely. More

The staff is very help full. And take care of your needs when you go to the dealership. And take care of your needs when you go to the dealership. More

It was a pleasure to bring my car in for service. Will highly recommend not only the Service Dept but all the Departments. A special shout out to Michael Uhl Will highly recommend not only the Service Dept but all the Departments. A special shout out to Michael Uhl More

Jonathan was great. To tell you the truth everyone at the dealership is kind and understanding and as a customer, I appreciate that. To tell you the truth everyone at the dealership is kind and understanding and as a customer, I appreciate that. More

Service rep was great to work with Aly Napoleon was great very good at explaining everything great very good at explaining everything More

Unprepared during the checkin. No clue how long the requested work will take. Checking in I was told it will take hours to get the recall done. I arranged transport home and about No clue how long the requested work will take. Checking in I was told it will take hours to get the recall done. I arranged transport home and about 45 minutes later just as I arrived home I received a call that the car is ready. If I knew it would be ready within an hour I would have waited. It rained during checkout and when I asked where the car was I was told, "somewhere over there" pointing to the parking area "you can push the alarm button on the remote to find the car". The attitude was : it sucks to be you having to search for your car in the rain. I found the car in an area that was under about 6 inches of water that I had to walk through. This was the 2nd terrible experience at this service center within a month. One word Pathetic" I will never ever recommend this place to anybody. More

Always trying to up sell. Words are polite, however, not feeling my best interest is their goal Words are polite, however, not feeling my best interest is their goal More

I was happy with the service performed on my vehicle, however customer service leaves a lot to be desired. It is almost impossible to get ahold of anyone to check on status of service.. no one answers, g however customer service leaves a lot to be desired. It is almost impossible to get ahold of anyone to check on status of service.. no one answers, goes to voicemail and no one calls back. After leaving 6 messages on different days, I asked the operator to speak to a manager, just to get an update. Poor communication. More

Everyone is polite but I am still waiting for information if I can get my car fix for less. information if I can get my car fix for less. More

Service was prompt and advisor knowledgeable. Robinson took care of me as trip was my second for this issue...wrong part ordered first time. Robinson took care of me as trip was my second for this issue...wrong part ordered first time. More