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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,819 Reviews
Call Service Center (239) 277-1222

2,819 Reviews of Hyundai of Ft. Myers - Service Center

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June 19, 2024

The job was done faster than expected and I was very pleased and satisfied with the service! More

by R60BECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio , Jerry Papp
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Jun 20, 2024 -

Hyundai of Fort Myers responded

Becky, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

June 19, 2024

I was at my appointment for over 3 hours for maintenance work. I was also told that the work for a nationwide recall was also being completed. Then I received an email today saying that my special part that More

by sweetypieforyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly
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Jun 23, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 19, 2024

My appointment was at 12:15 and I didn't leave the dealership until 3:30. More

by JWB70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Meade
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 19, 2024

Service Tech was professional and friendly. Easy to work with. Only reason I come back to this dealership is the service people I have worked with, certainly not because of sales team that sold More

by uppyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Report | Print
Jun 20, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jason Curie General Manager Hyundai of Fort Myers

June 19, 2024

Personnel are always willing to assist with any issue that you may have concerning your car. More

by DAWNFITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rathburn
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Jun 20, 2024 -

Hyundai of Fort Myers responded

Dawn, Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

June 18, 2024

Excelente servicio amabilidad,con personal calificado para desempeñar dichas actividades.La puntualidad e información muy útil More

by CHUBETO444
Recommend Dealer
Yes
Employees Worked With
Leo Osorio.
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Jun 19, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

June 18, 2024

the service department is very busy but they did a good job. nick Sanchez kept us informed about when they were about finished. More

by nezbobpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick Sanchez
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Jun 18, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

June 18, 2024

Bishoy is an excellent service manager, he listened to my request and the work was done in a timely manner. More

by DMF324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
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Jun 18, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words for Bishoy, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

4 hour wait for an oil change and tire rotation and not granted the option for a ride home ,horrible experience More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
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Jun 21, 2024 -

Hyundai of Fort Myers responded

Marcus, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 17, 2024

David was very friendly and was quick to answer my questions. The car was ready to go Quicker than expected. More

by jhoan.disla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 18, 2024 -

Hyundai of Fort Myers responded

Jhoan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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