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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,811 Reviews

2,811 Reviews of Hyundai of Ft. Myers - Service Center

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June 04, 2024

Friendly and knowledgeable service meeting the needs of customers answers and questions on all service and maintenance needs More

by lennybosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Hyundai of Fort Myers responded

Lenny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris, Simone, and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

Always happy to have certified Hyundai repairs completed. I do wish the service tracker was updated more regularly, most of the day checking the link just shows the vehivle has been received. More

by nevarmore.rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB IS ALWAYS AWESOME TOO , Eddie Braddock
Jun 04, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear Rob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

Good Customer Services in General by Leonel Osorio was very helpful And Jeff the Driver is very friendly And very helpful too More

by ARAM58
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio , Jeff Driver
Jun 03, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

I am with this dealership since February 2018 and have my 4th car from them BECAUSE THEY ARE EXCELLENT!!! More

by Thilo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 03, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

We appreciate Johnathan’s customer service, he goes above and beyond the call of duty! More

by MARIELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan - service
Jun 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, Marielena. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

It would be nice if complimentary exterior car wash was offered after servicing my car. Otherwise, everything is good! Thanks! More

by paulm15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 04, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

June 03, 2024

Took forever for just an oil change and tire rotation. Clearly you book multiple people at once or within too short timeframes. Corporate greed should not win against customer experience and satisfaction. More

by Silver22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eumelio
Jun 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 03, 2024

Your application provided to track the progress on my car, failed. The app never showed any movement from the time I checked in. Also, no update from Leo, letting us know what is going with the car. More

by Loretta Jobes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel
Jun 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 03, 2024

Very helpful and nice anytime I bring my car in for any kind of service More

by zoeguzman02
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 03, 2024 -

Hyundai of Fort Myers responded

Thank you, Zoe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 02, 2024

Thank you to Hyundai Service and my advisor Robinson. Much appreciated and I will be back. More

by curt.ashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Jun 03, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

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