Hyundai of Ft. Myers - Service Center

Rep Aly very helpful, knowledgeable and courteous. Great service! He explained things thoroughly and related my concerns to his colleague who represented him! Great service! He explained things thoroughly and related my concerns to his colleague who represented him! More

Service was good. Aly communicated well and maintained a positive, professional presence all day and seemed to manage all his customers the same. Aly communicated well and maintained a positive, professional presence all day and seemed to manage all his customers the same. More

Terrible experience! ! I received notification that the warranty for the lights on my 2014 Sonata had been extended. However, since my initial warranty expired, I had to d ! I received notification that the warranty for the lights on my 2014 Sonata had been extended. However, since my initial warranty expired, I had to do my own repairs for the lights when they became inoperative subsequent to the expiration of my warranty. Receiving this warranty extension seemed like good news. So, my lights became inoperative. I brought my car to Hyundai. They said I'd have to wait 60-90 minutes for the service visit. 3 hours later, they told me there was nothing they could for me as non-Hyundai parts had been installed. I don't know why they would have expected me to opt to bring the car in, post warranty expiration, when my lights failed. And why did I have to wait 3 hours for them to tell me there was nothing they could do for me. Awful experience!!!! More

Professional-ism is exceptional at all positions! !! Atmosphere rested equals what u experience at a friend’s home….. this equates to success!!!! !! Atmosphere rested equals what u experience at a friend’s home….. this equates to success!!!! More

Nice welcome, Nicholas kept me informed about the status of my tire fix. Unfortunately I needed a new tire that had to be brought from somewhere else. That issue made my wait over 2 hours, but it was done of my tire fix. Unfortunately I needed a new tire that had to be brought from somewhere else. That issue made my wait over 2 hours, but it was done correctly. More

Appointment was quick and when arriving for it they were efficient and fast getting to my car efficient and fast getting to my car More

They were courteous and quick to offer their services. They were extremely polite and worked quickly to service my car. They were extremely polite and worked quickly to service my car. More

Robinson was my service advisor he was wonderful . Very informative and kind. I appreciate his attention to detail getting my vehicle taken care of. Very informative and kind. I appreciate his attention to detail getting my vehicle taken care of. More

Unorganized forgot to put oil change reminder on my windshield said would send it but still waiting! windshield said would send it but still waiting! More

This dealship is where I bought two of my cars and they have always been wonderful with the service on both vehicles. have always been wonderful with the service on both vehicles. More