Hyundai of Ft. Myers - Service Center

Always in and out. Professional. Helpful. Because of the wonderful service here I’ve realized just how bad I was treated at my original dealer(Webb Hyundai Merrillville Professional. Helpful. Because of the wonderful service here I’ve realized just how bad I was treated at my original dealer(Webb Hyundai Merrillville Indiana) where I bought the car up north. Thank you. More

The advisor I had was great. Kept me apprised of how things were going. I bought four new tires. When I got the car back the tires were dirty and the sealant was spread out side Kept me apprised of how things were going. I bought four new tires. When I got the car back the tires were dirty and the sealant was spread out side the rim. Both would have take just a little time to complete. More

The service dept took me in on time , did an assessment on my car , did the work to perfection and quicker than expected. on my car , did the work to perfection and quicker than expected. More

The service team evaluated the car and made recommendations but when we said we wanted their recommendations done, they said we would have to come back for another appointment because our car w recommendations but when we said we wanted their recommendations done, they said we would have to come back for another appointment because our car was already out of service. So they told us to make another appointment. Why did you waste my time? We will be taking the car elsewhere for service. More

I was waiting at the dealership for a tire diagnosis from 8:40 am to 4 pm , and did not get my car until after 6 pm 8:40 am to 4 pm , and did not get my car until after 6 pm More

I contacted Ft Myers Hyundai about a paint issue with the rear window visor. It so happened that this part of the vehicle prematurely faded. I spoke with Steve and he indicated that paint warranty had expire rear window visor. It so happened that this part of the vehicle prematurely faded. I spoke with Steve and he indicated that paint warranty had expired. Steve mentioned because I had been a good customer, and they valued my business, the Dealership would take care of the issue. I brought the vehicle back at my convenience and they completed the paint repair. Alls well that ends well ...as they say. More

Very professional and kind Very professional kind organized kept updated on my car through text I liked that made me feel like time went by fast organized kept updated on my car through text I liked that made me feel like time went by fast More

3% fee credit card use terrible. Credit card use is the cost of doing business as are lights and A/C. Customers are not asked to pay extra for those items and should not be asked to Credit card use is the cost of doing business as are lights and A/C. Customers are not asked to pay extra for those items and should not be asked to reimburse credit card fees. Also it was recommended to me that I needed a front end alignment. When I told the customer rep I had one in July he said then just forget about it. I have serviced my car there religiously for 10 years. I asked for a discount since I have been a very loyal customer. I did recent a discount but it should have been offered to me rather me having to ask for it. All in all very disappointed especially the credit card fee. You will lose customers concerning this More

The service department did a great job and listened to my requests. My service person was incredibly friendly and straight forward. requests. My service person was incredibly friendly and straight forward. More

Out of state- they took good care of me; Easy in and out. Thank you out. Thank you More