Hyundai of Ft. Myers - Service Center

My husband died last week and I told Aly that I needed to get home as soon as possible. I was in and out in less than an hour get home as soon as possible. I was in and out in less than an hour More

I would never recommend this dealership to anyone. Take your car to a different location! I went in with an issue, explained the issue and how to recreate the issue. They took my car back and I waited Take your car to a different location! I went in with an issue, explained the issue and how to recreate the issue. They took my car back and I waited for 3 hours. When they called me to the desk to tell me it was fixed I asked what was wrong and they told me. It didn’t seem right but they are the experts not me. I drive away and the problem was not fixed. They charged me $200 for something that wasn’t even a problem and didn’t actually fix the real problem. Then that night I was driving and noticed my headlights didn’t work. When I took it into the service department that morning they were in fact working. So I took it back the next day and told them. They replaced the headlights for free but tried gaslighting me into making me believe they didn’t break the lights when I know they did. 2 working headlights don’t just go out in one day. More

You guys always do a good job for me. Eumelio was courteous when I checked in, and he explained the service needed and afterwards the service that was done. Eumelio was courteous when I checked in, and he explained the service needed and afterwards the service that was done. More

Three hours for a first oil change is ridiculous. Very disappointing. Need to do better. Very disappointing. Need to do better. More

They did not advise on CV Seal failure which was evident (probably because it is covered under warranty) they did not do oul change as requested yet found leaking valve cover gasket and “need” for new tires (probably because it is covered under warranty) they did not do oul change as requested yet found leaking valve cover gasket and “need” for new tires. Expensive suggestions without doing inspection of drive train, cabin air filters, or doing requested normal service (oil and oil filter) More

Last time I went, the waiting time was 42/2 hrs! And the services charge was way too high!!!! And the services charge was way too high!!!! More

Bishoy took great care of me from the moment my car was towed in to the time the work was completed. Great communication throughout the entire process. towed in to the time the work was completed. Great communication throughout the entire process. More

They took the car on time and completed work in a good time period. Still don’t like gas mileage. time period. Still don’t like gas mileage. More

Staff was friendly and helpful. Waiting are had nice coffee machine. Restrooms were very clean. I like going to this dealership. Waiting are had nice coffee machine. Restrooms were very clean. I like going to this dealership. More

The process of taking your car in for routine service is getting better with the wait time being cut down at least 60%. getting better with the wait time being cut down at least 60%. More