Hyundai of Ft. Myers - Service Center

I indicated what the problem with the car was, they denied and fixed something else that did not change anything. Later proceeded to say the violent vibration is normal, when it obviously isn't.(bad mo denied and fixed something else that did not change anything. Later proceeded to say the violent vibration is normal, when it obviously isn't.(bad motor mount). I got the car and left it at their parking lot to decide how to proceed. After less than 24h they called me to say they are towing my car away if I dont pick it up IMMEDIATELY, because it's in their parking lot. We rushed to the dealership to move it, only to find out there is another car that has blocked us in and we couldn't leave for yet another 15minutes. Just overall a comically bad experience. More

I had a horrible experience. First I had an appointment on Friday morning at 7 and they didn't even look at my car until Tuesday. Then I was talked to like a child then I was tol First I had an appointment on Friday morning at 7 and they didn't even look at my car until Tuesday. Then I was talked to like a child then I was told the bill was 1200 then called a couple minutes later and was told it was 1302 then when I get to the place I had to pay 1349. More

Hi It was fine they weren't very helpful. Kinda confusing It's fine they weren't very helpful. Left me very confused and didn't really help with my question Kinda confusing It's fine they weren't very helpful. Left me very confused and didn't really help with my question More

Awesome service from Gary he has all the knowledge to any question! Drives a N as well question! Drives a N as well More

Great service. Friendly & knowledgeable Best experience. Customer service was outstanding. Good environment. Highly recommend this service department. Thank you! Friendly & knowledgeable Best experience. Customer service was outstanding. Good environment. Highly recommend this service department. Thank you! More

Service is exceptional as always. Gary the service manager was awesome. Thank you for making coffee and cookies available Gary the service manager was awesome. Thank you for making coffee and cookies available More

Gary was very attentive and informative . He explained everything in details I could understand.Thanks He explained everything in details I could understand.Thanks More

Easy and fast check-in and check- out Nice and friendly people. Clean environment Quick turnaround people. Clean environment Quick turnaround More

They were very busy, they were very courteous and tried to get maintenance done in a timely manner. It did take 2 hours to get an oil change and tire rotation. to get maintenance done in a timely manner. It did take 2 hours to get an oil change and tire rotation. More

Scheduled for recall work and seatbelt not retracting, Charles took care of everything and did so in a very couriers professional manner Charles took care of everything and did so in a very couriers professional manner More