Hyundai of Ft. Myers - Service Center

Ali Nepolian was awesome to work with on my 2022 Hyundai Tucson. He listened to my concerns and even personally took charge when the technician forgot to complete my oil change with my other warranty work. Tucson. He listened to my concerns and even personally took charge when the technician forgot to complete my oil change with my other warranty work. Much appreciated. There is an issue though with Ft. Myers Hyundai recommended service schedule. This should be forwarded to the Service Manager and General Manager of the Dealership. Their schedule is askew with Hyundai’s maintenance schedule in the Owners Manual or Hyundai’s Official Maintenance schedule online. This ‘recommendation’ for service to an unaware customer will cause money to be spent by them needlessly. To reclaim credibility, I strongly recommend to update your service schedule sheet to coincide with Hyundai’s official schedule. More

Nothing was right about my visit. I have emailed and called multiple times wanting to speak with a service manager. You guys will not respond. I am disappointed with your service dep I have emailed and called multiple times wanting to speak with a service manager. You guys will not respond. I am disappointed with your service department. They see a woman and they think they can take advantage of me. If I Don hear back, I will do a Google review on your business. More

Service is excellent and staff is very friendly and efficient. They answered all my questions. efficient. They answered all my questions. More

Quick efficient clean and provided snacks. Miguel helped with every step of the way, explained things throughly and kept me involved Miguel helped with every step of the way, explained things throughly and kept me involved More

He went above and beyond to help me with concerns about a care I just purchased from the dealership. He was courteous and fast. care I just purchased from the dealership. He was courteous and fast. More

Went for a check up/oil change, the check up was $180, plus the cost of oil change, so i paid 267.00 for that, they couldnt even balance tire pressure with that oil change, at least valvoline does. Picked plus the cost of oil change, so i paid 267.00 for that, they couldnt even balance tire pressure with that oil change, at least valvoline does. Picked my car up and no mention on how much oil was used or nothing. All about $$$. Called and left vm for service manager, he never called me. People told me not to go there for service- should have listened More

Very professional, excellent customer care, very fast. Iam very happy with the service provided by Eumelio Gutierrez (*****) Iam very happy with the service provided by Eumelio Gutierrez (*****) More

Very Professional Know his job well,kind,courteous,and informative and helpful. He is an excellent employee who will use is knowledge to get ahead with the Company . informative and helpful. He is an excellent employee who will use is knowledge to get ahead with the Company . More

My car got fixed and four days later I had to bring it back because it was doing the same thing. I had to run a rental for two weeks. It's been awful. My car is in the shop right now again back because it was doing the same thing. I had to run a rental for two weeks. It's been awful. My car is in the shop right now again More

It was a pleasurable experience. They knew what they were doing They were a great team They knew what they were doing They were a great team More