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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,703 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,703 Reviews of Hyundai of Ft. Myers - Service Center
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December 30, 2018
Stopped in to ask about a TSB I had heard about. So I had heard about the possibility of a TSB for my car in one of the enthusiast groups on Facebook. Stopped in to see my main man, Max Woodsmall to So I had heard about the possibility of a TSB for my car in one of the enthusiast groups on Facebook. Stopped in to see my main man, Max Woodsmall to see what the deal was. Two seconds with his fingers on the keys and we found out that it was actually a RECALL on the High Beam Assist for the car.... A simple "Software" issue. (Software issue.... My first car was a 63 Mopar.... ) He had the car in and out before I could avail myself of a second cup of complimentary Sbux coffee! Of course, being a recall... no cost to me but even so, car is under full warranty, I was expecting none anyhow. Max did REMIND me though.... my first oil change (WITH full synthetic I might add) is... FREE. Something I probably had forgotten. He's a good man. And thorough. More
by boneman1959
Employees Worked With
Max Woodsmall
December 28, 2018
brought car in with a problem with rear right tire Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that the tire hadn't been damaged and it indeed was alright - There was no charge for the evaluation - which was most welcomed More
by xxxxxxxxx
Employees Worked With
Chris Scalfani, Rex Moonshower, Eddie Braddock
December 12, 2018
Pleasant Experience Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job well done by all. Thank you Eddie and O'Brien ! More
by Rocky
Employees Worked With
Eddie Braddock
November 08, 2018
Excellent servicd Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your s Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your service people are like Erick More
by Sasso kay Sharon
Employees Worked With
Erick Amara, Ed Bridges
November 07, 2018
Learn from this Dealership Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVE Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVER! My 3:30 appointment was delayed by a flat tire! Thankfully I had Roadside Service and got back on the road in 40 minutes. My service advisor assured me they would do my oil change and take care of my tire situation even with the delay. My mechanic volunteered to stay late to replace and align all 4 tires which I appreciated so I wouldn’t have to come back on a later date. I can’t say enough about this EXCELLENT Service Department! Thank you O’Brien Automotive. More
by Widow Lady Loves O’Brien
Employees Worked With
Gabriel, Service Associate
November 06, 2018
Great service. NO wash. Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, even when I request and the service advisor puts it in the work order. That's my only complaint. More
by Doni
Employees Worked With
Other Employees :
Ryan Holley, Michael Roese , Jose Delgado , Eddie Braddock
October 15, 2018
excellent and prompt service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service and he is picky!!! More
by Denise
Employees Worked With
Jose Delgado
October 13, 2018
Service not on par with previous visits Brought my car in for 30,000 mile service. Worked with consultant Max. Agreed to the $389.95 service package which included tire rotation and alignm Brought my car in for 30,000 mile service. Worked with consultant Max. Agreed to the $389.95 service package which included tire rotation and alignment among other things. I was called and told that my tires needed to be replaced and that Obrien could provide new tires. I was also told that I needed to have my air filter replaced. I told Max that I didn’t understand, since I just replaced my air filter three days prior. I told Max that I would not be purchasing new tires from Obrien but would purchase elsewhere. I told him that because they needed replacement I probably did not need a front end alignment or tire rotation and asked for a bill recalculation. He told me that the work had already been started and that it was too late to undo. The work should have never been started until he talked to me about the tires. I also had an issue with my clock that was never fixed. No one likes their service or bill to be padded. Because of my experience, I will never bring my car into O’Brien for service again unless it is for a recall. More
by Judy01
Employees Worked With
Max
September 27, 2018
Best of the best Jose over the past years have always handle any problems I had with any of my vehicles I have purchased six vehicles from o'brain and dont think that Jose over the past years have always handle any problems I had with any of my vehicles I have purchased six vehicles from o'brain and dont think that I will every buy from another dealership jose make sticking with o'brain worth it. Keep up the good work Jose and thanks for all you do. More
by Jupshaw11
Employees Worked With
Jose Delgado
September 16, 2018
Saved money, great service! After getting an $1100+ estimate from a tire place, I took my car into O'Biens for a second opinion. Instead of 4 new tires and a new battery, all I n After getting an $1100+ estimate from a tire place, I took my car into O'Biens for a second opinion. Instead of 4 new tires and a new battery, all I needed was a tire repair and new battery. I was thrilled! More
by Pagayle
Employees Worked With
Robinson
