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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,801 Reviews

2,801 Reviews of Hyundai of Ft. Myers - Service Center

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December 16, 2023

The service advisor, Charles Luis Santana was very professional and courteous. The center was clean and overall friendly. More

by Jimmyross1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Luis Santana
Dec 17, 2023 -

Hyundai of Fort Myers responded

Thank you, Jimmy, for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Charles was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 16, 2023

Horrible ! !!! schedule appointment at 4:15. Stand by the door for 20 minutes before even anymore made eye contact!!! All very rude guys working on the front des More

by CARLOSESCOTO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I couldn’t even tell the name of the person who help me
Dec 20, 2023 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2023

Nice and clean and on time very very happy. Thank you. The guys help me it was very nice person very professional. Thank you again bye now. More

by ADILSONJPACIFICO
Recommend Dealer
Yes
Employees Worked With
Don't remember his name I was very very good
Dec 16, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 15, 2023

He explained their process and went over what they were doing and what was covered. More

by Everly3
Recommend Dealer
Yes
Dec 16, 2023 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 15, 2023

Radio issue was told was fixed but never made it out of the parking lot before having the same issue More

by MICHANDJOE
Recommend Dealer
Yes
Dec 16, 2023 -

Hyundai of Fort Myers responded

Thank you for your review. We always strive to provide our customers with a 5-star experience here at Hyundai of Fort Myers, and we are sorry to hear that we fell short this time. Please don't hesitate to reach out if you would like to discuss this matter in more detail. We would appreciate the opportunity to learn more and address your concerns. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Well handled all the way around. ..however wait for non working ac was 3 weeks...too long fir appt More

by Gent148
Recommend Dealer
Yes
Employees Worked With
Eumilio
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. Eumilio and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

The device was amazing and the agent were really helpful, the service was performed fast less than 2 hrs much appreciated More

by QUIALACANETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

I was greeted immediately, work order set up and out quickly, staff was very helpful and friendly, I truly appreciated the upbeat attitude of everyone, for the first time, I did not feel I was getting r More

by sflinn239
Recommend Dealer
Yes
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Professional and courteous. Service Manager was excellent. Everything was fine but thought the cost was high for repairing a couple harness wires. More

by drudolph0063
Recommend Dealer
Yes
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

I waited 2 1/2 hours and the app said I needed additional filters which I signed for. Then I never heard from anyone and the app kept saying In inspection. So I finally went to find someone since I couldn't More

by KIMBERLEEFOSS
Recommend Dealer
No
Employees Worked With
Leon but he had to leave and I waited 2 1/2 hours and I finally went to find someone. I was not happy
Dec 17, 2023 -

Hyundai of Fort Myers responded

Kimberlee, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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