Hyundai of Ft. Myers - Service Center

I was helped as soon as I got there. Great customer service I was satisfied Great customer service I was satisfied More

We were in the day before with a different issue. The next day I couldn’t open my gas tank. I had my special needs son with me. The gentleman told me it would be hours since I didn’t have an appointm The next day I couldn’t open my gas tank. I had my special needs son with me. The gentleman told me it would be hours since I didn’t have an appointment and they were very busy. I told him if I could get gas, I’d make an appointment and come back. He was very nice and moved us up in like. My wait time was about 30 minutes More

Suppose to get tire stem you were out of them. Cannot imagine dealership out of tire stem. Cannot imagine dealership out of tire stem. More

Excellent service and very professional customer service. Well taken care of and excellent communication and repair Well taken care of and excellent communication and repair More

I bought my Tucson hybrid here and always keep up with the maintenance. Great service, especially Aly Napoleon, makes sure I know what’s going on & always has a great attitude! If I was a small business the maintenance. Great service, especially Aly Napoleon, makes sure I know what’s going on & always has a great attitude! If I was a small business, I’d steal him!! More

The dealership accommodated me when I shared my frustration with the prior service appointment. They communicated effectively about when the parts would be ready. frustration with the prior service appointment. They communicated effectively about when the parts would be ready. More

At my last visit I asked that my car radio and air condition be checked and neither was done, but you did not fail to mention multiple additional services needed. Upon my 12/24/2024, my car radio condition be checked and neither was done, but you did not fail to mention multiple additional services needed. Upon my 12/24/2024, my car radio setting was changed (not radio the station), from radio turning off after the engine was turned off and the car door opened in this order, to immediately (radio) turning off after the car engine was turned off. The air conditioner on the passenger side takes a long time to cool off, and is always a lot warmer than the driver's side even at the same or lower temperature. The driver's side heats up well, but the passenger's does not heat up at all even when it's turned up on high. When I went to pick up my car I was standing in front of your service adviser 5 to 10 minutes before he acknowledged my presence. I would have never treated one of my client in this manner.! I will consider going to the Hyundai dealership in Naples to have my car serviced. Lastly, your documented stated that I declined RECALL at this time, instead of saying you do not have the recall parts. This is a blatant lie, I did NOT declined recall maintenance. Sorry, zero to one star only. More

Tries to upsell all services. This to me is not appropriate for the dealership I want to work with. This to me is not appropriate for the dealership I want to work with. More

Aly was a professional in every aspect, he kept us updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. More

Muy agradecida y complacida con su trabajo. Lo recomiendo al cien por ciento. Muchas gracias Lo recomiendo al cien por ciento. Muchas gracias More