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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,067 Reviews

3,067 Reviews of Hyundai of Ft. Myers - Service Center

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May 13, 2025

Simple oil change 3 hour wait Got car back 50 yards down the parking lot plastic still on seat window tag still hanging and paper mat still on floor Being that far away I didn't even have a trash pale near More

by dsjka
Recommend Dealer
Yes
Employees Worked With
Idr
May 13, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers

May 13, 2025

5 hours for an alignment and oil change Unacceptable I went out of my way for that More

by RICAN1130.BF.BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 16, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 12, 2025

Overall very good, but when I got the car back I realized something's were not done and the dashboard was changed as I have previously decided. More

by bill3143
Recommend Dealer
Yes
Employees Worked With
When I arrived I spoke to a gentleman at the main counter but don't have his card.
May 12, 2025 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

May 12, 2025

Leo was hands on and responsive to my repair needs. Although it took longer than I expected it was fixed. More

by MISSG5678
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
May 12, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

May 12, 2025

Average. They did what was needed but nothing outstanding I'm not sure they did everything I asked for More

by fanofthemick
Recommend Dealer
Yes
Employees Worked With
Darnell
May 12, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

May 12, 2025

The dealership is the worst I have ever been to. The service department is unorganized. Staff is condescending. When I tried to contact supervisor, I have left three messages with no return calls. I More

by Lisanagy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
May 15, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 12, 2025

Very attentive and continuous updates on repairs. Good experience and will definitely go back if needed More

by tripptim713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the service member.
May 12, 2025 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

I thought I had answered this previously. ... As I said, all was well. ... Needs 2 more words. More

by STONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
May 12, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

This is an excellent dealership friendly professional and always will to do what's necessary to endure customer satisfaction More

by Happy man
Recommend Dealer
Yes
May 11, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

On time service. Nice rep. No extra miles on my car. Everyinw was very Polite. More

by PLD72166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot my person's name but he was very friendly. He's a keepee.
May 11, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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