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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,730 Reviews

2,730 Reviews of Hyundai of Ft. Myers - Service Center

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January 10, 2025

Every member of the service staff is very professional and pays attention to the customers needs or concerns. A pleasure to work with. More

by SHEHAWK831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 10, 2025

The worst customer service I’ve ever dealt with in my life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. More

by hamstra649
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt in service
Jan 13, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 10, 2025

I would love to upvote this review and give it four stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my moth More

by PATCHESB2003
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Powers (Manager), Leonel Osiris (Service Advisor)
Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 10, 2025

The service representative was very knowledgeable and efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will More

by Bonibruce64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review, Bruce. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Courteous fast service done before it was promised. Counter lady lu was super kept in touch even got me a uber back home More

by bassman271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lu
Jan 09, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that Lu and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Was extremely happy both with timeliness of scheduling and efficiency of service once I arrived . More

by peter.z.schofield
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you, Peter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

It was a great experience getting my new car. Recommend William Perez, he was very knowledgeable and was able to help me with the whole process. More

by Kbholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Perez
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear that William and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Reception was great. No pressure was appreciated. Will be back when closer to purchase time. More

by charles_crain
Recommend Dealer
Yes
Employees Worked With
Harley
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, Charles. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Had a good experience car was serviced in a timely manner. Was happy with the service. More

by maalexandrovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Jan 10, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Everyone was very kind. I was surprised we were only there one hour and ten minutes. More

by IRISHOLMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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