Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,730 Reviews of Hyundai of Ft. Myers - Service Center
Every member of the service staff is very professional and pays attention to the customers needs or concerns. A pleasure to work with. and pays attention to the customers needs or concerns. A pleasure to work with. More
The worst customer service I’ve ever dealt with in my life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. More
I would love to upvote this review and give it four stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my moth stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my mother permission to email him with any questions or concerns, I would not have been able to get my car looked at. Attempting to call into the Service Department is terrible and management is aware. I had received several recall notices over the last year, but did not have opportunity to get them checked out. Whenever I have tried to call the Service Department to schedule an appointment, no one had answered the phone nor responded to my messages. I ended up going through Mr. Powers to get everything resolved faster than anticipated. More
The service representative was very knowledgeable and efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will use you as our service center for our Hyundai Santa Fe. More
It was a great experience getting my new car. Recommend William Perez, he was very knowledgeable and was able to help me with the whole process. Recommend William Perez, he was very knowledgeable and was able to help me with the whole process. More