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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,732 Reviews

2,732 Reviews of Hyundai of Ft. Myers - Service Center

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January 09, 2025

Had a good experience car was serviced in a timely manner. Was happy with the service. More

by maalexandrovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Jan 10, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

Everyone was very kind. I was surprised we were only there one hour and ten minutes. More

by IRISHOLMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 10, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 09, 2025

I have had the same issue 4 different times. There is no satisfactory resolution. Also communication is IMPOSSIBLE. More

by JUSTINELCSW
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 09, 2025

I always have a problem when I take my car there. This time someone ripped off my SunPass sticker. I wouldn’t go there, but I have free oil changes when I purchased my vehicle. I paid $120 at my last More

by stacipayton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rancil Machin
Jan 13, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 08, 2025

From arrival to departure once again Hyundai of Ft Myers disappoints. Last time 6 hrs to do an oil change and an update which they failed to notify us when complete. We were waiting. this time 3 hrs for jus More

by Donnatorres2829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EXPRESS
Jan 12, 2025 -

Hyundai of Fort Myers responded

Donna, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 07, 2025

Service was done as requested and all other items taken care of. Great experience thank you More

by JSPORTER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

January 06, 2025

The person who took care of me was Robinson. He was polite, knowledgeable, and professional. He answered all my questions, and kept me posted. When I dropped my car off, I asked him about how lo More

by WANBUR56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Jan 06, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 06, 2025

Jasmin is incredible and I appreciate all her help and knowledge. Definitely going back to her again More

by ESCORIAZA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamsin
Jan 06, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jasmin met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

January 06, 2025

Excellent service, Napoleon was very polite, professional and answer all my questions. Thank you Napoleon for your attention and care. More

by savitousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Napoleon
Jan 06, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Napoleon delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 06, 2025

My advisor was wonderful, l did not have an appointment but l did have lights on, on my dashboard. My car was taken in very quickly and he updated me all along the way. More

by DRAJK70558
Recommend Dealer
Yes
Employees Worked With
His card is not available to me right now
Jan 06, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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