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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,078 Reviews
Call Service Center (239) 277-1222

3,078 Reviews of Hyundai of Ft. Myers - Service Center

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April 18, 2025

my service advisor aly was super nice and knowledgeable and took the time to teach me about what each maintenance meant. More

by GUTIERREZAMY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
aly napoleon
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Apr 18, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 18, 2025

No resolví nada , la atención fue buena pero el resultado fatal , no quisiera volver a ese dealer nunca más More

by gelineth.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omelio
Report | Print
Apr 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 18, 2025

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days u More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 18, 2025 -

SUNDOG2000 responded

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days until I came back and took it. Apparently they had no clue how to fix my car. Doesn’t matter how nice you are to people when you waste their time, inconvenience them and let unqualified Jiffy Lube “techs” working on peoples cars.

Apr 19, 2025 -

SUNDOG2000 responded

Reach out all you want. Your Service Department FAILED. Until you fix that, I don’t see how you can make this right.

Apr 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Apr 21, 2025 -

SUNDOG2000 responded

If you want to somehow try and make this right, reimburse me for the one way rental car to Fort Lauderdale and return bus fare necessary due to my car not being repaired in a timely manner. Total:$77 I can provide receipts

April 18, 2025

Very prompt response from the Dealership to fix our problem and was completely satisfied with their service and customer care More

by uniqueembroideryandprinting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
Report | Print
Apr 18, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

April 18, 2025

We had a service problem right away , but Luis A made sure it was taken care of. We were provided a loaner so we had transportation to work while the motor was replaced. More

by chriscrd
Recommend Dealer
Yes
Employees Worked With
Luis Alfonso
Report | Print
Apr 18, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

I had a great experience. Everything was handled both professionally and efficiently. I was very impressed. More

by DEBJACKSON777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

You get into auto attendant jail trying to schedule an appointment without the help from the live person. Otherwise all is well. More

by edichka777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel Machin
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Met my expectations for timely service as promised Way better than the last time...communication was vastly improved More

by DWMARR
Recommend Dealer
Yes
Employees Worked With
Emullio
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Promp, courteous, and professional. It is a great experience coming here. Yea! The car wash is working again. More

by SCOUTIEDOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,and the new guy
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Glad to see that they have improved reception personnel so greatly. Impressed with Taylor's willingness to get me in and out, and get the parts ordered, without losing all day at the dealerhip.. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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