Hyundai of Ft. Myers - Service Center

Service advisor Aly Napoleon is exceptional. An outstanding ambassador for Ft Myers Hyundai. He takes care of my needs like I was family. He is the reason I choose Ft Myers Hyundai for my serv An outstanding ambassador for Ft Myers Hyundai. He takes care of my needs like I was family. He is the reason I choose Ft Myers Hyundai for my service needs. More

Rancel was very polite, knowledgeable, and helper. The service was timely. The cabin was left clean. The service was timely. The cabin was left clean. More

Aly great as a greeter and service contact. Service as well. Car works like newz Service as well. Car works like newz More

Everyone was very professional and answered my questions. Very happy that they text video of what they are doing in the car. Very happy that they text video of what they are doing in the car. More

Service writer, Mike, completely committed to resolving my issue. I've had an unacceptable noise at low throttle for months. He and the mechanic seemed to have found it. Haven't heard it since. my issue. I've had an unacceptable noise at low throttle for months. He and the mechanic seemed to have found it. Haven't heard it since. More

I had to come back because the under carriage was not properly attached after an oil change. They were able to reattach without me waiting 2 hours. It was great and I so appreciate them fixing so fast. properly attached after an oil change. They were able to reattach without me waiting 2 hours. It was great and I so appreciate them fixing so fast. More

Took 45 minutes to get checked in. The rest was fine. Hire more people Done The rest was fine. Hire more people Done More

Aly Napoleon was the gentleman that took care of my wife's tucson when the light stop working. He was able to find the fuse was bad and got it all taken care of for her. Thank you Aly wife's tucson when the light stop working. He was able to find the fuse was bad and got it all taken care of for her. Thank you Aly More

I have a hard time understanding why dealerships like yours make the service advisers nothing more than salespeople. I had a situation where I had a warranty that I purchased from the dealership. The ser yours make the service advisers nothing more than salespeople. I had a situation where I had a warranty that I purchased from the dealership. The service adviser was incapable of filing a claim that I had to tell him what to do after calling the warranty company myself that he claimed he spent all day trying to reach. He could have given a rats xxx to how inconvenient it was to me. Put no effort into getting the warranty company to pay. Made me put on a credit card repair that was clearly covered. Again by a warranty that I purchased at the same dealership. But now I have to keep my fingers crossed that the dealership will honor crediting my credit card when the dealership gets paid from the warranty company. WHAT??! Exactly. I am so stressed with the entire ordeal. I will never, ever, pay a dime for service here again. However, I will force them to uphold the warranty obligation. Even if it means legal litigation. More

Waited the waiting room with no communication of status. A part was needed to be ordered but no details given to me on timing and how I will know when the part is in. A part was needed to be ordered but no details given to me on timing and how I will know when the part is in. More