Hyundai of Ft. Myers - Service Center

The friendly employee controlled my Vehicle Identification Number VIN. It did not match with appointment made by Artificial Intelligence AI. AI made appointment for another VIN with 100000 mile Identification Number VIN. It did not match with appointment made by Artificial Intelligence AI. AI made appointment for another VIN with 100000 miles. My vehicle is new and has 8000miles. I am so thankful for that intelligent employee who found solution for mistakes of AI. More

Three times this month I brought my 2019 Hyundai Santa Fe in to correct an "ENGINE LIGHT" problem. The first time I was told vacuum problem "Make sure the gas cap is tight. The second time I was told it was in to correct an "ENGINE LIGHT" problem. The first time I was told vacuum problem "Make sure the gas cap is tight. The second time I was told it was a transition problem and they had to order a part. The third time they said I needed a new battery. Each time after service within a few days the "ENGINE LIGHT" went back on. I honestly am surprised Hyundai has been a good car for me until now. I was thinking about buy-ing another Hyundai but not now. More

El Servicio es bastante rapido, te explican cualquier duda que tengas y son muy amables. duda que tengas y son muy amables. More

Employee who greeted me was very friendly and efficient. My service was completed in a timely manner. My service was completed in a timely manner. More

Ray the service manager is awesome to deal with. His team including Bishoy resolved an issue with my car in a professional manner. His team including Bishoy resolved an issue with my car in a professional manner. More

They are overpriced. They tried to fix things that did not need to be fixed. Did not do the recall They said they would do while there. Will never go back there for servi They tried to fix things that did not need to be fixed. Did not do the recall They said they would do while there. Will never go back there for service. More

Bishoi is a rock star, he's not afraid of getting his hands dirty so he can help a customer. He's industrious and knowledgeable. He is an asset to your location. I would hire him myself if it wasn't for hands dirty so he can help a customer. He's industrious and knowledgeable. He is an asset to your location. I would hire him myself if it wasn't for the fact that it would violate my ethical code of conduct. He is a great hire! More

Parts were ordered? I was not informed of and not installed. I haves tried to call I was not informed of and not installed. I haves tried to call More

Staff was professional, friendly, and courteous. Our complaints were looked at by technician but couldn't duplicate problem. We assess those two issues next oil change. Thanks! Our complaints were looked at by technician but couldn't duplicate problem. We assess those two issues next oil change. Thanks! More

The work on my car was great my only complaint is The service person Chloe was more interested in my husband than speaking to me about my car. It was if I didn’t exist. She even made sure to let him kn service person Chloe was more interested in my husband than speaking to me about my car. It was if I didn’t exist. She even made sure to let him know where she hangs out at. I’m not sure if she knew we were married or not but either way that was very unprofessional behavior. More