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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,856 Reviews
Call Service Center (239) 277-1222

2,856 Reviews of Hyundai of Ft. Myers - Service Center

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January 18, 2025

Everything was great except that I had to wait about 15 minutes before anyone came out to help me. More

by southpaw2491
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but don’t know his name.
Report | Print
Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Very professional and knowledgeable Chloe answered all my questions You have a great team in Fort Myers More

by c_a_downing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
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Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Service help is friendly and professional however my vehicle was serviced and I was told the problem was fixed only two days later same issues occurred. In addition no oil change sticker placed on winds More

by NICVICLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson Colon
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Jan 20, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

My Advisor Jasmin Demetz handled my vehicle with care. Made sure I was comfortable during my wait and kept in contact with me the whole time. I will be returning. More

by BELLAGCAPELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Demetz
Report | Print
Jan 17, 2025 -

Hyundai of Fort Myers responded

Bella, Thank you so much for your kind words for Jasmin, and for taking the time to leave us this wonderful service feedback! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Arrived on a Monday at noon for a 12:30pm appointment; found only one service line open backed up with cars; after 15 minutes waiting I went inside to learn that many service advisers were not present at More

by rmitgoteam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel was friendly and attentive once he got to my car after a long wait
Report | Print
Jan 17, 2025 -

Hyundai of Fort Myers responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Chloe is the best ! !! She handled this repair and warranty quick and easy . She kept in constant contact about the status. True asset More

by dmb403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
Jan 17, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chloe and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Terrible service. 5-1/2hrs to mount a tire. Criminally overpriced. Have bought 3 cars there, and will never buy again. More

by cshahan091705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe was ok under a stressful situation
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Jan 20, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

Everyone was very kind and helpful. I’m ver satisfied either way the service I received More

by audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jan 17, 2025 -

Hyundai of Fort Myers responded

Audrey, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

In and out real fast, adviser was very congenial. Everyone else was also interested in my well being. More

by mzant2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
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Jan 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

This is second time that we made appointment and you had no record of it More

by remyncarol84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
Report | Print
Jan 21, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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