Hyundai of Ft. Myers - Service Center

Clean and modern service facility. Staff were friendly, helpful and courteous. Free coffee, snacks and wifi. Staff were friendly, helpful and courteous. Free coffee, snacks and wifi. More

Even after my car is affected by a major recall,they have the audacity to tell me they will try to scan for a code and if there "no code" they will not fix.The young girl working at service as an "advis have the audacity to tell me they will try to scan for a code and if there "no code" they will not fix.The young girl working at service as an "advisor",tried to convince me and made me believe about this ,but she kept on blinking her eyes as she speaks to me ,because she knows i know its all xx. She gave me some papers ,explaining the procedure as if they r serious bout it.and kept on asking me "does that make any sense??" As if I'm an idiot. They taught her how to try to lie. So yea nice try. After 4 hrs in there ,they came up to me saying they will not fix it because no code is shown.and the manager told me in my face he's not gonna spend over $1000 on parts and labor just because I want. Seriously???!!! We r talking about a safety issue here. Even Hyundai of America asked me not do drive my car. My car has been parked for over 5 months waiting for this recall fix ,and this ain't right. I will deal with Hyundai of america once I get back from my vacation More

Couldn’t a fix recall Had car for a week Totally unacceptable I’m a less than happy camper unacceptable I’m a less than happy camper More

Leaving someone in the waiting room and forgetting they are there after you’ve completed the service embodies this place. are there after you’ve completed the service embodies this place. More

Un buen Recibimiento, Exelente trato, muy buen trabajo, son muy cordiales y te hacen sentir muy cómodo. son muy cordiales y te hacen sentir muy cómodo. More

Great job. Even though the service center was very packed my vehicle services requirements were done and completed in a timely manner. Even though the service center was very packed my vehicle services requirements were done and completed in a timely manner. More

Chloe SA was wonderful. Detailed oriented and serviceable. Explained everything clearly. She is the best! Detailed oriented and serviceable. Explained everything clearly. She is the best! More

Bishoy,our agent , checked us in at 7:00 am. He talked to the service department after we waited an hour. Our car was 2nd in line. He also took our car back to the service department after he dr He talked to the service department after we waited an hour. Our car was 2nd in line. He also took our car back to the service department after he drove up front.He wanted to make sure It was ajusted because it was idling to fadt More

First service on new car. Service staff friendly and helpful. Dealer app helpful in following progress of service. Service staff friendly and helpful. Dealer app helpful in following progress of service. More

We started off a little rough. And I saw the bad reviews. However, Jeff turned it all around for the positive. He is making changes, great changes, improvement shows for sure. Edwi And I saw the bad reviews. However, Jeff turned it all around for the positive. He is making changes, great changes, improvement shows for sure. Edwin was absolutely outstanding to deal with. Both Jeff and Edwin went above and beyond to make sure I was happy with my purchase and I am quite happy. Give them a chance, they are turning it all around! More