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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,078 Reviews
Call Service Center (239) 277-1222

3,078 Reviews of Hyundai of Ft. Myers - Service Center

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March 13, 2025

El servicio excelente, la atención al cliente es súper rápida y efectiva. Me agrada llegar a este Hyundai of Fort Myers More

by syrentorres
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raccell
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Mar 14, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Raccell and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

March 13, 2025

My car sat from mid day Friday until mid day Monday before anyone started working on it. I am pleased with the repairs, but customer service was very poor. More

by SLALOM123
Recommend Dealer
No
Employees Worked With
Leonel was the service person.
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Mar 13, 2025 -

SLALOM123 responded

If you have too many cars scheduled for service, call the owner and reschedule. I was pleased that someone (Ray?)) offered a loaner car.

Mar 14, 2025 -

SLALOM123 responded

It was frustrating, but as long as they gave me a loaner it was ok.

Mar 17, 2025 -

Hyundai of Fort Myers responded

Slalom, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 13, 2025

I commend the service staff very highly True professionals. I will have all my service needs. Done at Hyundai of Fort Myers. I am totally satisfied, first class excellent service. Mahalo to all More

by bhnitehawk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell, Ariel Claus, Scott Dolloff
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Mar 14, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete, Ariel, and Scott met your service expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years! Jason Curie General Manager Hyundai of Fort Myers

March 13, 2025

No one at the dealership would answer the phone for four days. Finally called roadside Hyundai assistance to get an appointment to get car fixed Friday Sat Sun Mon. Service department. Other than that eve More

by rrichter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know I’m not from here.
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Mar 14, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? Please let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

March 11, 2025

It was an unpleasant experience beginning at check in. The Uber experience was headache inducing. The actual service on the car seems fine, though. More

by shamangrrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Mar 14, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 11, 2025

They kept me informed both eletronically and since I stayed in the waitroom in person More

by balch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
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Mar 11, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

March 10, 2025

Pretty sure my tire rotation was not done which was to included in my included Hyundai Maintenance Appointment More

by saysman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson
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Mar 14, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 09, 2025

Align was great from start to finish to finish. He showed me how everything worked and even took care of a flat tire. More

by itiscjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Align
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Mar 10, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

The customer service is excellent. The extremely long service time has to be corrected. Waiting almost 4 hrs for basic service and computer update is not acceptable. More

by jkp5303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
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Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you! Aly and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Friendly competent staff. Appreciate the complimentary oil change. Glad so many systems were checked. Good warranty. More

by ceadla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Guerra
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Mar 08, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Rodrigo and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

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