Hyundai of Ft. Myers - Service Center

Took my 2020 Santa Fe in for a break job and oil change. The brakes took a little longer to do, but the technician, Ernesto, stayed after closing to ensure the job was done right. That’s a very good work et The brakes took a little longer to do, but the technician, Ernesto, stayed after closing to ensure the job was done right. That’s a very good work ethic, rarely seen today. The service rep, Chloe kept me informed every 15 minutes as to the status of the car. The Uber trip to/from my house so I didn’t need to wait all afternoon in the waiting room was an additional surprise. Will I come back for all my service needs? A resounding yes, I will. Thank those two folks for me again. They are the best. More

The worst customer service I’ve ever dealt with in my life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. More

Very satisfied with the service performed on my Santa Cruz. The wait time was reasonable and the service staff did a great job Cruz. The wait time was reasonable and the service staff did a great job More

The service representative was very knowledgeable and efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will use you as our service center for our Hyundai Santa Fe. More

Waited 15 minutes to get checked in. The dealership was very busy. Customer service was very friendly & ensured me I would be out in time to make my next appointment. True to his word The dealership was very busy. Customer service was very friendly & ensured me I would be out in time to make my next appointment. True to his word my car was finished with service in about 1 hour. Over all excellent service & waiting area. More

Excellent service she was very professional and friendly was very prompt and was courteous perfect was very prompt and was courteous perfect More

I have had the same issue 4 different times. There is no satisfactory resolution. Also communication is IMPOSSIBLE. There is no satisfactory resolution. Also communication is IMPOSSIBLE. More

I always have a problem when I take my car there. This time someone ripped off my SunPass sticker. I wouldn’t go there, but I have free oil changes when I purchased my vehicle. I paid $120 at my last This time someone ripped off my SunPass sticker. I wouldn’t go there, but I have free oil changes when I purchased my vehicle. I paid $120 at my last oil change so I could avoid them. The time before that, the service department told me they were nullifying my warrantee because I wouldn’t pay $950 for a service my 6 month old vehicle needed. They are crooks. More

Had a good experience car was serviced in a timely manner. Was happy with the service. manner. Was happy with the service. More

Reception was great. No pressure was appreciated. Will be back when closer to purchase time. No pressure was appreciated. Will be back when closer to purchase time. More