Hyundai of Ft. Myers - Service Center

The service went quickly and my car was done in no time. I brought my vehicle in for a one year service. Prior to arriving my car actually had problems not related to service. Edwin the gentleman that so I brought my vehicle in for a one year service. Prior to arriving my car actually had problems not related to service. Edwin the gentleman that sold us the car was very helpful in trying to figure out what was going on. We ended up going to a gas station so I could show him what problem I had with my car. Unfortunately, the problem hasn’t been solved yet. I still have an issue with my car, computer it seems and I hope it never affects my vehicle. I’ve gotten very helpful service from everyone who works at this dealership. All have been very nice to me. More

Leo was amazing from the time I got there all the way to finish. Keep me updated and did exactly what I need faster then time frame finish. Keep me updated and did exactly what I need faster then time frame More

This was my first time at the dealer and everything went smoothly and my car was ready quicker than I expected. The associate who helped me was top notch as well ! smoothly and my car was ready quicker than I expected. The associate who helped me was top notch as well ! More

Great service great communication and all in all a great experience. I love Hyundai every day experience. I love Hyundai every day More

not much customer service waited to be checked in No communication during service No one told me service completed communication during service No one told me service completed More

They are very knowledgeable, friendly and prompt. I would go back. I hope they reopen the car wash! I would go back. I hope they reopen the car wash! More

Recall part was supposedly ordered it wasn’t had to reschedule. Was told we could wait only a one hour job but it took 3 hours. Last year tires were rotated and had thumping noise they were switched ba reschedule. Was told we could wait only a one hour job but it took 3 hours. Last year tires were rotated and had thumping noise they were switched back then no problem. More

I’ve owned 2 Tucsons from this dealership for the past 16 years. This is by far the worst service I have ever received. Twice in 3 weeks the same thing happened! The first time I waited almost 3 hours for years. This is by far the worst service I have ever received. Twice in 3 weeks the same thing happened! The first time I waited almost 3 hours for an oil change and to see if a recall could be done at the same time. No one came to give me an answer. I came back last Friday for a fix on the recall and waited 4 hours without an update from my service person. When I finally went up to the desk, I found out that my car had been done for quite some time. This is inexcusable! If I could take my car for service elsewhere in Ft Myers, I would. More

I had another warranty issue soon after. You get voicemail chat bots no return call backs no response no resolution You get voicemail chat bots no return call backs no response no resolution More

Robinson has been amazing with all of his help with our vehicle, we have had multiple issues going on with our car and he has helped get everyone right. Very clear communication, and the rest of the staff vehicle, we have had multiple issues going on with our car and he has helped get everyone right. Very clear communication, and the rest of the staff has always been extremely friendly! More